
Timeline
About me
Driving Operational Success | B2B Partnership Specialist | Cultivating Customer Excellence | Brand Activation
Education
Bahria university
2016 - 2020Bachelor of business administration (bba) business management, marketing and salesBahria college islamabad
2013 - 2015Higher secondary school certificate intermediate of computer science
Experience
Mark international (pvt) ltd.
Jan 2013 - Jan 2015Sales representativeMark International was a reputable hospital garment manufacturing company, specializing in premium hospital gowns, doctor scrubs, and surgical caps.• Expanded client base within the hospital industry, consistently exceeding sales targets.• Skilfully nurtured existing client relationships, driving additional sales.• Successfully marketed products to over 500 customers nationwide, significantly bolstering company growth.
60 second intl. film festival
Jan 2015 - Jan 2016Event coordinatorLed logistics oversight for the 4th round of the 60SIFF, spanning 8 cities in Pakistan. Integral in event communications and execution.
Morango films
Jan 2015 - Jan 2016Project coordinator and production assistant• Played a pivotal role in coordinating and contributing to a range of projects, including those funded by the US Embassy, UNDP, USIP, National police Bureau and public sector NGO’s all focusing on diverse societal themes.• Collaborated in the creation of thought-provoking documentaries, shorts, and mass media campaigns.
Akhuwat
Jan 2017 - Jan 2018Marketing associateAkhuwat is a revered non-profit organization dedicated to eradicating poverty in Pakistan through interest-free microfinance, education, healthcare, and other welfare initiatives.• Conducted extensive research to identify potential donors, initiating and nurturing lasting business relationships through diverse communication channels.• Pioneered impactful marketing and outreach strategies, elevating awareness of planned initiatives and fostering heightened donor engagement.• Leveraged advanced CRM software and analytics tools to optimize donor acquisition and retention strategies. Show less
Sit abroad (pvt) ltd
Jan 2017 - Jan 2017Business development internSIT Abroad is a distinguished consultancy and advisory firm, focusing on facilitating international scholarships, training, and internship opportunities for students and professionals.• Conducted comprehensive market research, identifying lucrative business prospects.• Cultivated and maintained robust relationships with existing clients and partners.• Assisted in crafting and implementing effective marketing strategies and campaigns.• Contributed to meetings and presentations with potential clients and partners, showcasing compelling insights.• Produced detailed reports and presentations to inform and align the team with strategic business development initiatives. Show less
School of leadership
Jan 2018 - Jan 2019Marketing and operations associateSchool of Leadership (SoL) empowers individuals through comprehensive personal, professional, and societal development programs, fostering positive impact within families, organizations, communities, and the broader society, thus contributing to a brighter future.• Formulated and executed dynamic marketing strategies and advertising campaigns, driving substantial participant engagement.• Amplified participation rates and forged synergistic partnerships with organizations for collaborative endeavours.• Oversaw scheduling, administrative functions, and day-to-day operational management.• Played an instrumental role in the successful launch and management of SoL's innovative initiative, 'The Hangout Space.' Effectively managed a spectrum of responsibilities, including event coordination, customer engagement, and meticulous operations and logistics oversight. Show less
Power fm 99 islamabad
Jan 2018 - Jan 2018Marketing coordinatorSpearheaded efforts to enhance traffic and establish strategic business partnerships for advertisements and soft skills programs.
Ibex global tours
Apr 2019 - Aug 2023Operations managerIBEX Global Tours is a distinguished full-service tourism enterprise specializing in both B2B and B2C clientele globally. The company offers an extensive array of services, encompassing group tours, tailor-made travel packages, transportation coordination, and lodging reservations, with a commitment to delivering seamless and memorable travel experiences. The organization prioritizes the establishment of enduring client and partner relationships founded on mutual trust and shared achievements.• Cultivated and nurtured relationships with travel agencies, amplifying product visibility and augmenting sales figures. Formed strategic alliances with international vendors and tour operators.• Presented and promoted company offerings to existing and prospective leads, yielding substantial revenue growth.• Managed an extensive database of travel agents, driving channel sales initiatives.• Proactively identified and pursued new sales prospects, employing targeted strategies and securing new customers.• Regularly furnished comprehensive sales reports and updates to senior management.• Spearheaded daily operations, including staff training, budgetary oversight, and global tour management.• Demonstrated exceptional prowess in customer success management, consistently surpassing expectations and enhancing the overall tourism experience.• Successfully managed a clientele exceeding 3,000 high-profile customers across domestic and international markets.• Extensive experience in providing comprehensive visa services, including application preparation, documentation, and submission, resulting in a high success rate for clients.• Orchestrated multiple group tours comprising 50-100 participants to various countries, including Spain, France, Switzerland, Russia, Turkey, and Egypt. Show less
Hanif rajput
Sept 2023 - nowOperations managerHanif Rajput Catering Services is a renowned name in the hospitality and catering industry, known for delivering exceptional culinary experiences and impeccable service. 1. Restaurant and Catering Operations Management:• Oversee the day-to-day operations of the restaurant and catering to ensure a seamless experience for B2C and B2B clients.• Implement and uphold company policies, procedures, and standards to maintain service excellence.2. Team Leadership and Management:• Lead, mentor, and manage diverse teams, ensuring staff are motivated and aligned with the company's objectives.• Provide regular training, performance evaluations, and development opportunities to enhance team capabilities.3. Outsourcing and Vendor Relations:• Establish clear communication channels with external partners to ensure effective collaboration.• Monitor performance metrics of outsourced services and ensure alignment with company objectives.• Foster strong relationships with vendors and partners to enhance operational efficiency.4. Standard Operating Procedures (SOP) Improvement:• Continuously review and update SOPs for all events and operations to ensure best practices.• Train staff on updated procedures to maintain consistency in service delivery.5. Quality and Efficiency Enhancement:• Identify opportunities for operational improvements and implement solutions to increase efficiency.• Maintain top-quality standards across all facets of the restaurant and catering operations.6. Procurement Management:• Manage all procurement activities, including sourcing, purchasing, and inventory management.• Negotiate with suppliers to ensure cost-effective procurement while maintaining quality standards.7. Event Management:• Plan and orchestrate large-scale events, ensuring all aspects are executed flawlessly.• Coordinate with various teams to manage event logistics, from initial planning to post-event analysis. Show less
Licenses & Certifications
- View certificate
Email and newsletter marketing foundations
LinkedinJan 2021
Languages
- enEnglish
- urUrdu
Recommendations
Zoe williamson
Director of Compliance & Sustainability (&DPO) at Education South WestNewton Abbot, England, United KingdomRachid el-merrouni
Bachelor's Degree in ManagementFez, Fès-Meknès, MoroccoMd mostafizar rahman
Senior Manager at SQUARE TextilesBangladeshEgill egilson
Quality Assurance Analyst of Innova at MarelIcelandAlejandro barrantes chacón
Supervisor de mantenimiento electromecánico y refrigeración industrial NH3.San José, San Jose, Costa RicaAnanya jain
IITD | MS (R) | Biological SciencesDelhi, IndiaSergey chekmarev
Analytical Strategic Planning and Research Director with strong experience deploying strategic impro...St Albans, England, United KingdomPradhnya sarate
PD 1 Certified Salesforce DeveloperIndiaDaniel de vicente
Consultor Freelance en Advocacy360 Consulting. Access and pharma consultant. Advocacy and patient en...Madrid, Comunidad de Madrid, EspañaFarbod farokhnia
Senior Product Manager/Designer - We help you stand out in your market by creating tailored apps and...Tehran Province, Iran
...