Experience

• 

  Trumpy tours srl

  Jun 2019 - Dec 2019

  Ground assistant

  Through this experience as part of a support team I learnt how to deal with mostly foreign tourists, by helping them out in the best, fastest and friendliest way possible.Cooperating with Tui Cruises and Costa Crociere.

• 

  Pwc

  Jan 2020 - Jun 2020

  Audit and assurance intern

  Through this experience I had the chance to see how some economic concepts are applied to the actual business world, by auditing documentation of various kind (mainly invoicing, balance sheet, supplier/cutomer relationship, journalizing, company records). This job also let me step up my computer skills (Excel above all) at a more professional level.

• 

  Grand hotel duchi d'aosta

  Aug 2021 - now

  Thanks to my bent for interacting with people and the hard work I proved in my previous role, I've been promoted to such a position. This gives me the chance to assist our guests in a more sophisticated manner and to be able to support the reception staff on a better level. Assisting our guests throughout their stay, from welcoming them upon arrival to listening to their feedbacks at departure has been a chance to further develop my interacting skills and learn about flaws or strenghts of the hotel and its service.Working shoulder to shoulder with the housekeeping and maintenance staff taught me attention to detail and problem solving skills.

  • Conciergerie Assistant

    Jul 2022 - now

  • Doorman

    Aug 2021 - Jun 2022