Experience

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  Smg | worldwide entertainment & convention venue management

  Aug 2012 - Aug 2016

  • Supported event managers with logistical coordination, vendor communication, and onsite event support.• Managed VIP and sponsor events with a focus on high-touch customer service.• Maintained historical event data and managed post-event inventory reconciliation.• Started as an Intern & later promoted from Assistant to Coordinator due to exceptional performance and attention to detail.

  • Events Coordinator

    Aug 2013 - Aug 2016

  • Events Administrative Assistant

    Oct 2012 - Aug 2013

  • Special Events Intern

    Aug 2012 - Oct 2012
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  Official asm global

  Aug 2016 - Sept 2022

  Event services manager

  • Supervised cross-functional teams to execute over 150 annual events, including weddings, galas, trade shows, and corporate functions.• Delivered high-quality service to major sponsors such as Cervecera de PR, Chrysler, and First Bank.• Collaborated with external planners to coordinate city-wide conventions across multiple venues.• Designed space-efficient floorplans using AutoCAD, reducing reset times and enhancing event flow.• Promoted from Events Specialist due to strong leadership and organizational skills. Show less

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  Levy restaurants

  Feb 2022 - now

  Catering sales manager

  • Lead sales and catering operations at the Puerto Rico Convention Center, managing corporate, social, and city-wide events.• Increased annual revenue by 40% over projected budget by securing and managing over 113 successful events in FY 2022–2023.• Developed strategic partnerships with high-profile sponsors including Coca-Cola, Liberty Cablevision, and First Bank.• Collaborated with culinary and banquet teams to create tailored event menus, improving client satisfaction and operational efficiency.• Negotiated vendor contracts to reduce costs and maximize profitability.• Oversee marketing content and social media strategy in partnership with agency teams. Show less