Experience

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  Chase wholesale floors, llc

  May 2003 - Jul 2007

  Chief executive operations strategist

  🗣️ Led decision-making as CEO proxy, advancing 15 key projects and maintaining transparent communication, ensuring strategic alignment and business continuity.🎦 Enhanced board meeting effectiveness by producing engaging presentations and deliverable materials, contributing to a 34% increase in meeting productivity.📈 Collaborated with the CEO, senior leadership, and board of directors to develop a comprehensive strategic plan, growth strategy, and M&A plan that evaluated the enterprise's overall vision and business portfolio.🎉 Contribute to a department culture that promotes a professional, collaborative, inspiring, fun, and teamwork-driven work setting for all employees. Show less

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  Heidi fuller executive services

  May 2003 - now

  Chief of staff

  🤔 Understanding the executive's goals, priorities, and communication preferences through regular dialogue and observation.💡 Staying informed about industry trends, market dynamics, and internal developments to anticipate future needs and challenges.💪 Building strong relationships with key stakeholders to gather insights and feedback that can help shape strategies and decisions.⚠️ Proactively identifying potential issues or opportunities that may impact the executive's agenda and preparing contingency plans.⏰ Anticipating the need for timely and relevant information, data, and resources to support decision-making and operational efficiency.📈Continuously refining and adapting your approach based on feedback, results, and changing circumstances to ensure alignment with the executive's vision and objectives. Show less

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  R2c group

  Apr 2007 - Apr 2011

  Executive leadership liaison and operations manager

  📞 Improved toll-free number allocation by 40% with a data management system, resulting in more efficient workflow in the Duplication/Traffic Department.📚 Managed the development, implementation, and ongoing maintenance of competitive industry reports for clients.✅ Assisted in developing project plans, timelines, and milestones for creative budgets ranging from $100k to $500k.🛜 Collaborate with People Operations, building management, and vendors to foster company culture and ensure a focused and productive work environment. Show less

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  Comcast spotlight

  Apr 2011 - Mar 2014

  Senior account executive

  📺 By Jan 2012, 47% of the total annual 2012 budget had been achieved. In 2013, the digital display/video quota was surpassed by 53% YOY, and the quota was exceeded by 68% YOY.🎟️ Attended trade events and exhibitions, industry conferences, and promotional events.💰 Introduced, demonstrated, and familiarized clients with products or services.

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  Clearslide

  Mar 2014 - Aug 2014

  Sales executive

  📝 Delivered a personalized pitch resulting in a 30% increase in trial sign-ups, driving significant revenue growth for the business.📈 Stay current with industry trends and recommend innovative solutions to improve facilities management processes.

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  Connections sf

  Aug 2014 - Jul 2018

  Director of business operations

  🧾 Created facility budgets and operational guidelines -- increasing occupancy rates to 98% capacity within three months.💵 Careful planning and dedication led to a significant increase in annual revenue, from $175,000 to $500,000 within 1 year.📣 Planned and executed all co-working events and conferences.📩 Respond to employee inquiries in a prompt, friendly, and professional manner.🦾 Coordinate new and existing employee seating and technology needs with department managers, IT, and People Ops. Show less

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  Parigo

  Jun 2018 - Dec 2018

  Fine wine specialist

  🍇 Provided unique wine selections to pair with food. 🍷 Built a wine tasting that is not just an experience but an adventure🧀 Host private events at the boutique location in the high-end Marina District in San Francisco.

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  Sentieo, an alphasense company

  Dec 2018 - Feb 2020

  Executive operations partner

  1️⃣ Designed an all-encompassing Day One onboarding strategy that provided new employees with a positive and welcoming experience, resulting in a remarkable 90% satisfaction score among new hires.📆 Maximized the CEO's schedule, increasing meeting efficiency by 20% within 2 months ensuring smooth operations.👥 Partnered with Talent to track quarterly performance management processes, as well as company-wide Talent initiatives.☎️ Executed AV setups for corporate meetings and gatherings (Zoom, conference phones, visual setup).🏢 Oversaw office relocation, property review, and annual lease terms.🧯 Enhanced facility services, managing repairs and maintenance, resulting in a 20% decrease in operational downtime and improved employee productivity.🪑 Researched, orchestrated, and arranged the move of NY corporate apartment including fully furnished and access requirements.💻 Managed IT assets, equipment upgrades, and day-to-day operations.🚨Coordinated fire and natural disaster preparedness training for 50 staff members, resulting in improved emergency response times and safety awareness, enhancing overall facilities management and culture Show less

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  Aether

  Apr 2021 - Aug 2023

  Business operation partner

  🤝 Optimized CEO and CFO's networking Life Sciences efforts, investor communications, and research, which led to a 15% reduction in meeting preparation time and improved productivity.📇 Established and managed investor Rolodex, resulting in 20 scheduled investor meetings with the CEO during Series A funding, leading to $49 million in new investment within 1 year.🙂 Created Org Design and operational process for quarterly leadership and report-out meetings.📊 Created an OKR dashboard matrix for leadership within Notion that allowed each team and their direct reports to update live the tasks/projects that rolled up to each OKR and company goal in a Gantt chart format.💰 Oversaw budgets in compliance with HQ and managed inventory, office supplies, and furniture updates. Show less

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  Appsflyer

  Aug 2023 - Feb 2024

  Chief of staff to president & vp

  🇺🇸 Within 5 months, streamlined administrative processes for the North American Executive Team, resulting in increased efficiency across marketing, sales, rev ops, and people ops. 🗂️ Successfully directed and oversaw pivotal projects, resulting in a 15% improvement in operational efficiency within just 90 days. 📈 Built out a customized dashboard with Notion to increase the CEO's visibility into department updates, critical projects, financial reports, and networking opportunities – which led to a 30% increase in daily efficiencies. Show less