Experience

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  Mearco assurance

  Nov 2012 - Dec 2014

  Sales representative

  • Identifying prospective customers using established lead methodologies• Participate in Network Marketing Programs• Keep up with and foster associations with 100 clients per day by means of calls and mails resulting 20% increase in sales• Increased sales by 30% especially vehicle policies material and all risk by negotiation

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  Alakso s.a.l. aluminum & accessories

  Dec 2014 - Apr 2015

  Adminstrative coordinator intern

  • Responding to incoming email and telephone enquiries.• Gather market and customer information• Challenge any objections with a view to getting customers to buy• Arrange with operations team to make precise, quick expense computations and furnishing clients with quotaions

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  Joseph antoun trading est.

  Apr 2015 - May 2020

  • Participate in qualitative and quantitative research studies to give information and insight on how to improve the customer experience.• Determine the appropriate data sets and variables to meet the business's needs.• Arrange deal agreements, variation in price, delivery and product specifications• Execute and arrange cost increments when required• Ensure data within our system accurately reflects the legal documentation• Served as CRM and Database administrator for salesforce instance• Research the market and related items • Streamline reporting and keep essential operations reporting• Assist business divisions in ensuring that reporting and metrics are in sync.• Act as a link between operations and sales to identify opportunities for reporting/process improvement and construct models to assess the effect of potential initiatives Show less

  • Operations Manager

    Jan 2017 - May 2020

  • Operations Coordinator

    Apr 2015 - Jan 2017
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  Printania palace hotel

  May 2020 - Jun 2023

  Store manager

  • Successfully managed an inventory worth $500,000, ensuring optimal stock levels for the hotel's retail outlets.• Implemented a streamlined inventory tracking system, reducing stockouts by 30% and overstock situations by 25%.• Effectively managed a store budget of $200,000, consistently meeting financial targets and achieving a 98% budget accuracy rate.• Implemented streamlined processes that reduced stock replenishment time by 25%, ensuring products were consistently available for guests.• Cultivated strong relationships with suppliers, leading to a 10% reduction in procurement costs through favorable contract negotiations. Show less