Experience

• 

  Jet airways

  Jul 2016 - May 2019

  Senior travel consultant

  RM Support in flight operations (IOCC)

• 

  Vfs global

  May 2019 - May 2022

  Senior travel consultant
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  The wilder townhouse, dublin

  Jan 2023 - Apr 2023

  Front desk receptionist

  - Providing a warm welcome to our guests- Check in and Check out procedures- Taking phone calls and making reservations- Providing advice to guests on dining options and sight-seeing activities- Assisting with guest queries and requests, always providing the best of service- Anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.- Maintain excellent communication with other departments within the hotel including Accommodation and Food & Beverage- Reporting directly to Front Office Manager Show less

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  Tlscontact

  Apr 2023 - now

  Visa application agent

  Attending to clients at respective posting (i.e. pass back, bio metrics, receptionist,Documentation. etc) Querying and ensuring applicants provide all required documents as stipulated in the checklist Refer unresolved applicant grievances to the designated supervisor Confer with applicants (by telephone or fact to face) to provide information about VISA applications Addressing Grievance Problems and Resolve applicants servicing Report Preparation Obtain and examine all relevant information/documents presented by applicants Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors Maintain a clean desk/workstation always Maintain floor order from applicants at all-time directing the to the respective station next Support the provision of healthy and safe working environment through good interpersonal and team practices Ensure that the entire visa application process is completed within the mandated Turn Around Time Carry out any duties assigned by your Line Manager Show less