Charlie Mole

Experience

• 

  Coal IT

  Sept 2006 - Apr 2010

  Project Team Engineer
• 

  Yahoo!

  Apr 2010 - Jun 2013

  Datacentre Engineer
• 

  ServerSpace Limited

  Jul 2013 - Apr 2014

  Datacenter Manager
• 

  Morningstar

  Feb 2015 - Jul 2017

  Operations Engineer
• 

  Microsoft

  Jul 2017 - now

  • Established and enhanced strong working relationships with various internal teams and external suppliers • Developed extensive understanding of our overall ticket management process• Performed power cycles, swapped out failed components, handled storage media, and performed troubleshooting • Carried out cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacentre processes• Physically assisted in moving and racking equipment.• Supported deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS• Supported parts/component replacement and physical hardware troubleshooting• Ensured compliance with CO+I business units and service-level policies عرض أقل

  • Regional Data Centre Project Manger

    May 2024 - now

  • Datacenter Project Manager

    Dec 2020 - May 2024

  • Senior Datacentre Technician

    Jul 2018 - Dec 2020

  • Datacenter Technician

    Jul 2017 - Jul 2018