Sarah Martin

Experience

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  Freelance

  Aug 2012 - Mar 2023

  • Initially, I pursued a career in healthcare as a surgical technologist, utilizing medical software, but ultimately opted to begin my return to design in 2020.• Completed a variety of computer science, and graphic design courses and certifications since as early as 2012.• Collaborated with clients to design and publish a variety of responsive websites and graphic design solutions since 2012• Completed a variety of front-end development projects utilizing HTML, CSS, and JavaScript, as well as working within JS libraries (React) since 2016. Show less

  • UX & UI Designer, Graphic Designer

    Dec 2020 - Mar 2023

  • Tech Industry

    Aug 2012 - Mar 2023
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  SCL Health

  Jun 2020 - Feb 2021

  Surgical Technologist

  • Utilized and worked with cutting-edge medical software.• Adjusted priorities and participated in resolving problems creatively.• Exhibited effective communication.• Developed collaborative relationships within a cross-functional team.

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  Designlab

  May 2022 - Sept 2022

  Career Development

  • Intensive six-month program requiring more than 500 hours of coursework to master user experience design.• Completed three end-to-end projects collaborating with live clients displaying leadership and expertise throughout the design process.• Course Material: Research planning and execution, design thinking, double diamond method, sketches, information hierarchy, wireframes, prototyping, User Personas and empathy maps, customer journey maps, usability testing, design systems, accessibility standards, site maps, implementation. Show less

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  Wyoming 2-1-1

  Mar 2023 - now

  IT Manager

  Information Technology Support:• Built & Maintains a HIPPA compliant workspace• Troubleshoot issues related to call center technology including the texting platform, telephonic system, database, website and others as applicable • Format computers for new employees (i.e. computer setup, load commonly used websites, set up email, etc.)• Keep a troubleshooting log and excel sheet reporting all technical errors • Provide any necessary suggestions for improvements and changes regarding Wyoming 211’s technology stack• Work independently to provide technical support for all Wyoming 211 employees including the implementation of remote assistanceKeep an updated IT inventory listing all of Wyoming 211’s hardware (laptops, docking stations, webcams, etc.) and technologies used• Tend to firewalls, switches, cables, and any other networking equipment used to ensure minimal downtime for all users• Consult with third-party technical support to resolve hardware and software issuesWeb Development: • Utilize various coding languages and open-source tools to rebuild, launch, and streamline the Wyoming 211 website and ADRC website• Build Wyoming 211’s website and the ADRC Wyoming website with custom post types and custom fields for easy content management• SEO• Routinely update and make any additional changes (adding pages, content, features, etc.) as requested and needed• Responsible for providing and ensuring that both the ADRC and Wyoming 211 search meets all standards of best practices and accessibility• Meet with partners on various projects utilizing teamwork, sharing of ideas and knowledge to provide exceptional user experiences and to determine project scopes and responsibilities • Maintain up-to-date knowledge for best coding practices, accessibility practices, and general technological trends and updatesData Analysis:• Monthly & Quarterly data reporting • Data visualizations that illustrate trends & community needs• Configure interactive data dashboard Show less

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  Twela Digital

  Jun 2023 - now

  CEO

  Sarah Martin, the founder of Twela Digital, had a vision when she established the agency in 2023 – to create a space where clients were not treated as projects, but as partners.Consider us as your trusted partner, ready to navigate the complex digital terrain alongside you. We are here to empower you, enabling you to fully comprehend and leverage the immense impact your website can have on your business. Our unwavering commitment to quality, transparency, and satisfaction ensures your online success. Show less