Vipul Patel

Experience

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  Mascon Global

  Oct 2005 - Dec 2006

  Executive-Systems

  EASTMAN KODAK COMPANY - ROCHESTER,NEWYORKApplication support and maintenance to existing systems of EKC Lotus Notes. Gather the new enhancement requirements from the customer and document it.Development and testing of the enhancement with users.Deployment and implementation of the enhancements using the change management process.Break (bug) fixes and deployment of fixes in production environment.Server administration and monitoring , User management , Group management , Maintain and monitoring of replication in domino environment Show less

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  HP

  Dec 2006 - Feb 2011

  ITO Svc Delivery Cons II

  LOTUS NOTES SUPPORT AND MIGRATION TO SHAREPOINT - SINGAPORE EXCHANGE LIMITED Played a business analyst and domain expert role for Lotus Notes to SharePoint Migration.Documentation of functional specification for various existing application for SharePoint Migration.Preparation of ATP (Acceptance Test Plan) and business test cases.Incident and change management for Lotus Notes applications.Produce monthly and yearly resource utilization report for management reporting.System analysis and design for various workflow applications.Provide solutions for change requests and projects.Development and unit testing of the change requests and projects.Incident and issue resolution within the SLA. Show less

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  HCLTech

  Feb 2011 - Feb 2013

  Senior Technical Lead

  LOTUS NOTES SUPPORT AND MIGRATION TO SHAREPOINT - SINGAPORE EXCHANGE LIMITED Played a business analyst and domain expert role for Lotus Notes to SharePoint Migration.Documentation of functional specification for various existing application for SharePoint Migration.Preparation of ATP (Acceptance Test Plan) and business test cases.Incident and change management for Lotus Notes applications.Produce monthly and yearly resource utilization report for management reporting.System analysis and design for various workflow applications.Provide solutions for change requests and projects.Development and unit testing of the change requests and projects.Incident and issue resolution within the SLA. Show less

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  SGX

  Feb 2013 - now

  HUMAN RESOURCE MANAGEMENT SYSTEM - SINGAPORE EXCHANGE LIMITED Implemented the revamped cloud based HRIS - Human Resource Management System in SGX.Designed the system based on hybrid solution which integrates the cloud based system with on premises SAP payroll module.Integration between cloud and on-premise modules is based on native APIs using high security standards.Played a key technical SME role to design and support the users for various test scenarios for employee profiles , employee hiring , employee termination , leave and claims management , learning management and performance/goal management modules.Flat file based approach designed to integrate the HR related data to other downstream system. The flat files are transferred between systems through SFG (secure file gateway - SFTP ) solution. Show less ENTERPRISE BATCH MANAGEMENT SYSTEM - SINGAPORE EXCHANGE LIMITED Implemented the enterprise batch job management system in SGX based on $U product.Played the role of solution architect, technical SME and project manager to obtain the budget and project implementation in accordance to all the corporate standards and policies.Implemented the system with high availability requirements (HA) which spans across multiple data centers.Batch jobs are created and scheduled based on time or events using the $U Management Server. The $U Management Server sends job definitions to agents within the servers.The active $U Management Server synchronizes job definitions to the passive $U Management Server with HA being managed by Veritas Cluster Services (VCS).Integration with management server based on secure file gateway or REST APIs. Show less SGXNET - DATA MANAGEMENT SYSTEM - SINGAPORE EXCHANGE LIMITED Played a key project team member role to implement downstream system solutions and managed BAU operations of highly critical system called SGXNet.SGXNet system is used by all the listed companies (Issuers) to disclose their corporate filings for market participants (i.e. Media companies , Data subscribers , MAS , Public investors and other regulatory firms).Designed the data distribution to various downstream channels using ISO standards of corporate actions - ISO 20022 and ISO 15022.Closely worked with business users and data operations team to send the data in MT564 for corporate action to SWIFT banks.Analyzed the data patterns and data usage to generate the revenue streams. Show less SYSTEM INFRASTRUCTURE MAINTENANCE AND OPERATIONS - SINGAPORE EXCHANGE LIMITED Manages infrastructure aspects of the system on day to day basis and for new projects.Implementation, Integration and Management of enterprise backup tools for the projects and BAU needs.Integration with enterprise monitoring system for the proactive system alerts and notifications.Implementation and integration of security tools for the systems/databases and its monitoring through corporate dashboards.Implementing the new project solutions on VMWare platform with adequate privileged ID management ,DNS registration, use of enterprise service bus (ESB), security requirement, 2FA (two factor authentication) , appropriate load balancing requirement (LTMs), monitoring of system processesand logs for proactive system alerting.Performing periodic tech refresh of the BAU systems. This includes budget approval, engaging business and technology partners for project team formation, and run the lite scale project to refresh the end of life products/systems.Handover the system to support team with adequate and accurate system documentation and support requirements. Show less APPLICATION SYSTEM MANAGEMENT AND MAINTENANCE - SINGAPORE EXCHANGE LIMITEDManages five 24x7 critical internet and external facing system for day to day operations(BAU).Strategic planning and proposal of solution roadmap to transform and simplify the system and its related eco-system to improve system agility.Allow better time to market for new business initiatives, improve operation efficiency, reduce operational cost.Responsible for smooth solution delivery, minimizing risk of change, and incident-free production go-live.Heavy emphasis on engagement with all system stakeholders (business units, info-security, operations, technology support, service desk,etc.), as well as operational / process change impact.Assess change impact across multiple systems (4 sub applications, 8 downstream applications).Enable business units in high-level IT assessment (requirements, solution, impact, budget) for new business initiatives.Lead a team to constantly deliver service value enhancements, incident managements, and ensuring service reliability.Managing and mentoring of the team to improve both their technical knowledge as well as management and communication skills of otherstakeholders.Vendor management and governance for various projects and BAU related contracts.Incident and change management for project and BAU changes on regular basis.Drive the cost savings/cost optimization initiatives through system consolidations and shared infrastructure. 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  • Assistant Vice President

    Feb 2013 - now

  • Assistant Vice President

    Feb 2013 - now

  • Assistant Vice President

    Feb 2013 - now

  • Assistant Vice President

    Feb 2013 - now

  • Assistant Vice President

    Feb 2013 - Sept 2022
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  SGX Group

  Aug 2018 - now

  Vice President