Fourcan Abdullah

Experience

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  CUNY School of Professional Studies

  Jul 2021 - Aug 2021

  Summer Intern

  ● Worked with IT leadership to document existing DR plans, These collaborations helped identify possible vulnerabilities in the building.● Spearheaded and completed the development of an application to input ventilation systems operation statuses and to log those operation status into a database using JavaScript, HTML, CSS, and MariaDB.● Analyzed interview data and drafted a gap analysis document based on this data to help draft a disaster recovery plan.

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  Priority Groups

  Feb 2023 - Aug 2023

  Technical Support Executive

  ● Developed Python scripts that helped decrease the time needed to look into client leads and make calls by over 10%.● Developed over 15 automation using API endpoints and web-hooks between different services such as WordPress, Google Sheets, Airtable, Tawkto, Gmail, Whatsapp, and Asana. This increased work efficiency for the entire team by decreasing the number of tasks/emails that needed to be sent out by over 15%.● Maintained the front end and the back end of the company's websites by updating content, and optimizing HTML, CSS, and JavaScript code. This made the website more readable and easier to navigate.● Created social media content for business needs, such as business advertisements that aided in increased overall viewership by over 5%. Show less