Alina Diaconescu

Experience

• 

  Bancpost

  Jun 2007 - Aug 2008

  Credit Analyst
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  BNP Paribas Personal Finance

  Aug 2008 - Apr 2024

  𝘓𝘦𝘢𝘥𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘷𝘪𝘴𝘪𝘰𝘯, 𝘐 𝘰𝘳𝘤𝘩𝘦𝘴𝘵𝘳𝘢𝘵𝘦𝘥 𝘢 𝘳𝘦𝘤𝘰𝘳𝘥-𝘣𝘳𝘦𝘢𝘬𝘪𝘯𝘨 6.6 𝘮𝘪𝘭𝘭𝘪𝘰𝘯 𝘙𝘖𝘕 𝘤𝘳𝘦𝘥𝘪𝘵 𝘥𝘪𝘴𝘣𝘶𝘳𝘴𝘢𝘭 𝘪𝘯 𝘢 𝘥𝘢𝘺, 𝘴𝘶𝘳𝘱𝘢𝘴𝘴𝘪𝘯𝘨 𝘵𝘩𝘦 1.5 𝘮𝘪𝘭𝘭𝘪𝘰𝘯 𝘙𝘖𝘕 𝘢𝘷𝘦𝘳𝘢𝘨𝘦. 𝘞𝘩𝘪𝘭𝘦 𝘨𝘶𝘪𝘥𝘪𝘯𝘨 𝘢 𝘥𝘦𝘥𝘪𝘤𝘢𝘵𝘦𝘥 𝘵𝘦𝘢𝘮 𝘰𝘧 25-50 𝘧𝘶𝘭𝘭-𝘵𝘪𝘮𝘦 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴. 𝘐 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘪𝘻𝘦𝘥 𝘤𝘰𝘭𝘭𝘢𝘣𝘰𝘳𝘢𝘵𝘪𝘰𝘯, 𝘮𝘰𝘵𝘪𝘷𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘰𝘶𝘵𝘴𝘵𝘢𝘯𝘥𝘪𝘯𝘨 𝘳𝘦𝘴𝘶𝘭𝘵𝘴, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘵𝘩𝘦 𝘵𝘦𝘢𝘮'𝘴 𝘸𝘦𝘭𝘭-𝘣𝘦𝘪𝘯𝘨 𝘢𝘯𝘥 𝘨𝘳𝘰𝘸𝘵𝘩. ✔ Ensured comprehensive training and coaching sessions for the team and other departments, validating credit files for accuracy and compliance with internal procedures✔ Spearheaded transformative projects automating operational flows, enhancing customer and employee experience, resulting in substantial reductions in Time to Finance (TTF) from 16 days in 2019 to 4.3 days in 2022, and incomplete files rate from 50% in 2017 to 22% in 2021✔ Significant contributor to the automation of ANAF interrogation, elevating automated decision rates for B2B customers from 78% to 94%, leading to 7 full-time equivalent (FTE) payroll savings✔ Directed and synchronized the activities of the Analysis and Financing Department, encompassing KYC and fraud prevention, fostering a growth-oriented environment in alignment with company values and vision, resulting in motivated staff surpassing KPIs✔ Optimized resource allocation and workflow within the department, driving efficiency and achieving departmental objectives with precision✔ Pioneered impactful cross-departmental workflow enhancements, enhancing operational synergy and support for other departments Show less 𝘓𝘦𝘥 𝘢𝘯𝘥 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘦𝘥 𝘢 𝘩𝘪𝘨𝘩-𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘪𝘯𝘨 𝘵𝘦𝘢𝘮, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘴𝘵𝘳𝘪𝘤𝘵 𝘢𝘥𝘩𝘦𝘳𝘦𝘯𝘤𝘦 𝘵𝘰 𝘱𝘭𝘢𝘯𝘴 𝘢𝘯𝘥 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘪𝘯𝘥𝘪𝘤𝘢𝘵𝘰𝘳𝘴. Orchestrated training sessions, established efficient work plans, and collaborated across teams, achieving continuous improvement and successful project implementation. ✔ Validated credit contracts with meticulous attention, surpassing quality indicators by 5%, ensuring accuracy and compliance✔ Monitored daily activities, implementing efficient work plans that resulted in a 60% reduction in processing time and 2.5 FTE payroll savings, addressing issues promptly and proposing effective solutions✔ Effectively communicated changes, fostering transparency and alignment, resulting in a 15% improvement in team retention, with up to 10 people✔ Organized and conducted training sessions, enhancing workflow and skills, leading to a 20% increase in employee competency Show less

  • Operations Division Manager

    Jun 2016 - Apr 2024

  • Financing Coordinator

    Jan 2012 - May 2016

  • Credit Analyst

    Aug 2008 - Dec 2011
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  Intesa Sanpaolo Bank Romania

  Apr 2024 - now

  Senior Process Improvement Specialist - Organization & PMO