Laura Mazujian, PMP, SA, CTBME

Experience

• 

  Fortigent, LLC

  Aug 2006 - Aug 2015

  • Managed migration of performance reporting data and tools for advisors of varying size and intricacy to the company’s proprietary platform, collaborating with multiple departments to satisfy client needs, including one advisor with over 3,500 accounts and more than $3.9 billion in assets under management• Provided training on proprietary tools in order to empower advisors to integrate the Fortigent offering into their daily operations and decision-making process• Served as lead SME for creating a web-based software to eliminate manual data conversion processes, reducing time to completion by 50% and increasing accuracy• Communicate project needs and status to stakeholders through written and verbal avenues, including customized project plans, agendas, and weekly conference calls• Facilitate various types of client relationships within the banking and RIA industry, from moderate to at-risk categories Show less • Assumed ownership and responsibility for project implementation cycles, lasting from a few weeks to 9 months, leveraging Agile methodologies• Worked with project stakeholders to document and define the project/product scope, overall plan and approach• Controlled project scope through definition, identification and change management• Participated in product and requirements prioritization for internal and client directed development requests• Documented and analyzed workflow inefficiencies, and prepared recommendations for resolution• Tracked departmental projects and communicated status to executives and company managers via weekly dashboard and status reports• Documented past departmental achievements and development progress for quarterly meeting of board of directors Show less • Supervised team of up to 10 employees manually reconciling 900+ accounts using proprietary software• Managed individuals’ development and team atmosphere, including writing and performing annual performance reviews and setting goals and metrics• Implemented new workflows to support cost savings, accuracy, and efficiency• Established and maintained vendor relationships• Provided in-depth training to new employees and assistance to junior team members • Interfaced directly with clients to answer questions and accommodate special requests• Participated in requirements gathering and User Acceptance Testing for new developments in proprietary software systems• Created and provided weekly dashboard concerning team status to upper management Show less

  • Sr Service Consultant, Growth Consulting

    Sept 2011 - Aug 2015

  • Project Manager / Technology Coordinator

    Aug 2010 - Sept 2012

  • Senior Lead Analyst, Operations Dept

    Aug 2006 - Aug 2010
• 

  DataStream Content Solutions

  Oct 2015 - Feb 2018

  Project Manager

  • Served as lead Project Manager for a $1.2M legislative data services and web-based application development and maintenance contract with a project team of 29 members spanning 3 countries (US, India, Pakistan)• Introduced and lead adoption of multiple practices and tools company-wide to improve team efficiency, including Scrum and Kanban Agile methodologies, Slack, Trello, and SmartSheet• Managed successful implementation of a new data product (State Regulations), from data collection to data conversion to client delivery• Coordinated team to virtualize and replicate multiple servers and workstations in order to reduce the technology risks of the company• Served as member of Strategy Committee, assisting in creating and disseminating company goals and coordinated company-wide involvement on submitting actionable ideas Show less

• 

  NetImpact Strategies Inc.

  Feb 2018 - May 2022

  • Leading Data Calls and Legislative Compliance workstream at the National Cancer Institute’s (NCI) Center for Biomedical Informatics and IT (CBIIT), coordinating IT data collection and analytics to evaluate and improve compliance with various federal legislative requirements• Managed development and successful user adoption of a Microsoft Power App across 150+ users to automate IT Budget data collection using Agile Project Management and Change Management methodologies, reducing LOE by 54% and increasing datasets requiring no manual intervention from 24% to 64%• Created data ecosystem and Power BI visuals to provide the first ever integrated reporting of NCI-wide IT Portfolio, targeted at varying audiences to enable data-driven decisions concerning IT purchasing and budgeting• Implemented multiple process improvements related to IT data calls, leading to a 63% decrease in support hours expended, 52% decrease in emails received, and 46% decrease in documents to consolidate into single answer• Contributed to proposal process for multiple business development opportunities, including writing and reviewing drafts of past performance, resumes, and responses to specific sections• Created and facilitated organization-wide trainings on Agile Methodologies and Principles, with an average overall satisfaction score of 4.6 (on a 5 point scale) Show less

  • Functional Associate

    Aug 2018 - May 2022

  • Sr. Consultant

    Feb 2018 - Aug 2018
• 

  Rubris Inc.

  Jun 2022 - now

  Product Manager