Velislava Georgieva

Experience

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  Sofica Group

  May 2009 - Jan 2011

  Call center operator

  • Conduct outbound calls to customers and realize telephone sales for a given campaign. • Compliance with the procedures of the workflow. • Achievement of the goals in a specified timeframe. • Achieving pre-set targets on a monthly basis. • Keeping correct and complete record of the activities in a CISCO specialized software system.

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  VIVACOM

  Oct 2011 - Apr 2014

  Sales Associate

  • Provide sales of all products and services available from the mobile carrier VIVACOM through active personal contact with the customers, following the agreed prices, nomenclature and company rules.• Offering high quality service by providing detailed and comprehensive information on the technical characteristics and parameters, prices, terms, documentation, discounts, and promotions.• Receive client payments, forming accurately and correctly documents accompanying the sale, according to established rules and procedures for handling such transactions.• Prepares necessary reports and statements reflecting the store activity.• Maintain a high level of personal and professional awareness of current trends in the telecommunications and technology. Show less

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  Adecco

  Apr 2016 - Dec 2017

  Backup & Storage CC Engineer

  Contractor for Hewlett-Packard Enterprise

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  Modis

  Dec 2017 - Jun 2018

  Backup and Storage Engineer for DXC
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  DXC Technology

  Jun 2018 - now

  Storage Engineer