Audrey Kuhns

Experience

• 

  Camp Woodward

  Jun 2017 - Aug 2018

  Canteen Staff

  Provided excellent customer serviceDemonstrated strong attention to detail while handling large sums of money

• 

  Messiah University

  Sept 2017 - Sept 2021

  -Created copy and design for the Development Office newsletter that shipped to over 1,000 alumni-Implemented a highly effective social media campaign for the Alumni Facebook page, boosting reach and engagement by over 125%-Led the copywriting and design efforts for the Development Office website revamp-Supported donor stewardship and cultivation activities, including participation in the annual Giving Day Phonation - Organize club meetings and keep the club running smoothly-Strategized events to increase engagement Wrote content for the department webpageImplemented content onto department page Help organize events for our chapter Kept accurate notes on budget matters Work with assessing general education classesResearch new programs for Messiah College Create data visualizations for the website Balanced job with a full class schedule Showed close attention to detail Had a good attendance record

  • Development Work Study

    Jan 2021 - Sept 2021

  • PRSSA President

    Sept 2020 - Sept 2021

  • Communication Department Work Study

    Oct 2019 - Sept 2021

  • Treasurer of PRSSA

    Aug 2018 - Sept 2021

  • General Education Work Study

    Sept 2019 - May 2020

  • Campus Events

    Sept 2017 - Dec 2019
• 

  Camp Woodward

  May 2019 - Aug 2020

  Canteen Supervisor

  Trained new employees. Demonstrated proper procedure when handling food. Supervised groups of ten to fifteen people at a time. Oversaw canteen closing procedures.Created schedules to account for the needs of the canteen.

• 

  Amy Jepsen, PT

  Sept 2019 - Mar 2022

  Social Media Manager

  -Post content on Facebook and Instagram with content curated by others

• 

  WebFX

  Jan 2020 - May 2020

  Internet Marketing Intern

  Conducted competitor analyses to enhance client strategies.Implemented content on client websites using WordPress.Researched keyword opportunities for content optimization.Utilized the project management system, Basecamp.

• 

  Productive Fundraising

  Sept 2020 - Nov 2020

  Marketing Intern

  Attended meetings and training sessions to gain insights into nonprofit marketing and fundraising.Assisted in reorganizing content on the Productive Fundraising website.Collaborated with PPFF on an SEO project and blog writing.Successfully completed assignments in a fully remote format.

• 

  WebFX

  Jan 2021 - Jan 2022

  Internet Marketing Strategist

  -Worked closely with account managers to devise and execute client campaigns-Implemented digital marketing strategies using Google Ads, Google Analytics, and proprietary software-Crafted client communications to highlight outcomes and deliver strategic insights-Created Google Data Studio reports for thorough performance analysis-Oversaw multiple PPC campaigns with budgets exceeding $20,000

• 

  Woodward Camps

  Jan 2022 - Jan 2024

  Retail Manager at Woodward Camp PA

  -Achieved an impressive 24% Year-Over-Year increase in retail sales in the first year.-Oversee the e-commerce website through Shopify which includes, collaborating with a fulfillment team, addressing customer inquiries, executing strategic marketing emails, maintaining a Google Ads campaign, coordinating product photoshoots, creating graphics and ensuring product organization-Efficiently buy products for three locations: Woodward PA, Woodward West, and ShopCampWoodward.com-Develop and execute strategic merchandising plans to optimize product placement and enhance visual appeal-Recruit, train, and manage a team for Woodward PA's Camp Store and Pro Shop-Manage retail inventory software (Circuitree & Shopify), ensuring accurate inventory-Collaborate with brand partners and vendors to ensure product alignment with the Woodward brand-Create purchase orders in accounting software(Coupa) and ensure timely invoice payment-Collaborate with departments to ensure a seamless camp experience for guests.-Provide exceptional customer service, addressing inquiries and ensuring a positive shopping experience in-store. Show less

• 

  Fresh Roasted Coffee LLC.

  Jan 2024 - now

  B2B Sales and Account Manager

  -Acts as the primary contact for co-packing and private label clients, ensuring seamless communication and support-Assesses client needs and requirements post-sale to enhance satisfaction and retention-Monitors and manages client work orders, overseeing the production process from start to final product delivery-Manages raw material inventory and facilitates replenishment to ensure operational efficiency-Organizes and tracks shipments of finished products to meet client timelines-Ensures compliance with client billing terms and maintains accurate invoicing processes-Analyzes account performance and growth opportunities within existing client portfolios-Promotes upselling of new SKUs and product lines to enhance client offerings-Conducts market research on competitors and industry trends to inform business development strategies-Identifies and pursues new client leads, collaborating with the sales team to drive outreach and sales initiatives-Represents the company at industry trade shows and events to generate new business opportunities Show less