Khaled Mostafa

Experience

• 

  Dell for computer service

  Jan 2012 - Jan 2014

  Sales Executive

  It was Retail Sales.Selling laptops and computers and their accessories. Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis.Welcome customers to the show-room and answer their queries.Check showroom inventory to ensure the product is in stock.Ensure pricing updated right.Explain products’ value and capabilities to customers.Inform customers about discounts and special offers.

• 

  TNT

  Jan 2015 - Dec 2015

  Sales Operations Specialist

  • Distributing Leads to the appropriate salesperson• Distributing data to salesperson upon request• Collecting feedback reports from sales upon request• Recording and following up the leads• Coordinate administrative communications between all departments.• Ensure office policies are in order.• Managing reports to senior management.• Update clients data sheets through cold calls.• Coordinate Sales team activities.• Record clients data on the CRM system.• Answering incoming calls; taking messages and re-directing calls as required• Dealing with email inquiries• Diary management and arranging appointments, booking meeting rooms and conference facilities• Data entry• General office management such as ordering the stationery• Possibly maintaining the company social media accounts• Providing administration support to Sales Reps, Managers and Senior Management• Filling All Documents.• Create Contact New Clients On CRM System.• Support with Contract & C.S Department.• Update CRM System Daily (Edit, Save Or Check frequently)• Work Daily & weekly about Reports of sales.• Execute the printing process.• Handle the daily orders through the system.• Handle the shipping process.• Participate in the coordination and supervision of administrative issues.• Research and obtain further information for incomplete data Show less

• 

  Egyptian Takaful Life

  Dec 2015 - Mar 2016

  Insurance Specialist

  • Sell an individual insurance life & non-Life programs.• Sell a corporate insurance• Making business calls.• Set appointments.• Do Presentation.• Follow up with the clients.• Indoor & outdoor missions.• Assess the client’s overall financial picture, understand their needs and develop a solid financial plan• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs• Establish, develop and maintain positive business and customer relationships• Reach out to customer leads through cold calling Show less

• 

  Yellow Media- an Egypt Yellow Pages Company

  Mar 2016 - May 2016

  Sales and Marketing Consultant

  • Approaching new clients and presenting the agency's numerous services• Monitoring budgets, spending, and revenue, and explaining cost factors to clients• Generating accurate reports and status notifications• Pitching fresh and innovative ideas to clients• Achieving growth and hitting sales targets• Setting up meetings with potential clients and listening to their wishes and concerns• Develop quotes and proposals• Negotiate and renegotiate by phone, email, and in-person• Acquire key information about potential projects• Negotiate and initiate contracts with customers for products and services• Develop potential customer lists to develop new sales opportunities• Provide trustworthy feedback and after-sales support• Build long-term relationships with new and existing customers• Protect organization's value by keeping the information confidential• Participate on behalf of the company in exhibitions or conferences• Collaborate with team to achieve better results• Follow up client’s campaigns • Coordinate with the marketing team to deliver the best results to the clients Show less

• 

  Aqarmap.com

  Jun 2016 - May 2019

  • Develop a growth strategy focused on both financial gain and customer satisfaction• Identify new business opportunities - including new markets, growth areas, trends, customers, products and services• Meet with customers/clients face to face or over the phone• Think strategically to see the bigger picture and setting aims and objectives in order to develop and improve the business• Work strategically to carry out necessary planning in order to implement operational changes• Ensure staff are on board throughout the organization and understand the need for change and what is required of them• Train the team’s members, arranging external training where appropriate• Discuss promotional strategy and activities with the marketing department• Seek ways of improving the way the business operates• Attend conferences and events where appropriate • Organizing events for the real estate developers and brokers• Hold an academy to learn the real estate broker how to use online marketing and our company's product • Help to plan sales campaigns• Creating a sales pipeline• Carry out sales forecasts and analysis and present them to the director.• Achieving growth and hitting sales targets by successfully managing the sales team• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence• Present sales, revenue and expenses reports and realistic forecasts to the sales director.• Developing a high-performing sales team where the team members are considered to be the best-in-class sales professions in the market.• Building and growing strong customer and partner executive relationships between gain their trust and loyalty.• Monitor competitors’ products, including relevant sales and marketing data Show less • Selling advertising packages for real estate brokerage and development companies• Achieving growth and hitting sales targets• Performing tasks, such as working on the CRM, interview prospective clients and scanning• Handling all customers segmentation to maximize company sales• Build long-term relationships with new and existing customers• Setting up meetings with potential clients and listening to their wishes and concerns• Presenting a company’s product in a structured professional way face to face• Understand the customer's requirements• Negotiate and renegotiate by phone, email, and in-person• Protect organization's value by keeping the information confidential• Collaborate with team to achieve better results• Calling Prospective Clients• Help the client to market his units through our channel• Help the client to create and publish professional ads• Hold training for clients to let them know more how to use online marketing• Build strong relationships with all real estate developers and brokers• Help real estate brokerage companies to grow Show less

  • Sales & Business Development Manager

    Dec 2017 - May 2019

  • Senior Sales and Marketing Consultant

    Jun 2016 - Dec 2017
• 

  Sunny World

  May 2019 - Apr 2020

  Sales & Operations Manager

  • Develop a growth strategy focused on both financial gain and customer satisfaction• Identify new business opportunities - including new markets, growth areas, trends, customers, products and services• Think strategically to see the bigger picture and setting aims and objectives in order to develop and improve the business• Work strategically to carry out necessary planning in order to implement operational changes• Ensure staff are on board throughout the organization and understand the need for change and what is required of them• Seek ways of improving the way the business operates• Create a sales pipeline• Carry out sales forecasts and analysis and present them to the CEO.• Achieving growth and hitting sales targets by successfully managing the sales team• Manage recruiting, objectives setting, coaching and performance monitoring of sales representatives• Design and implement a strategic sales plan that expands the company’s customer base and ensures its strong presence• Present sales, revenue and expenses reports and realistic forecasts to the CEO.• Develop a high-performing sales team where the team members are considered to be the best-in-class sales professions in the market.• Build and grow strong customer and partner executive relationships between gain their trust and loyalty.• Monitor competitors’ products, including relevant sales Show less

• 

  Baltoe.com

  Jun 2020 - May 2022

  Commercial Director

  - Developed and implemented commercial strategies aligned with the company's overall objectives.- Conducted market research to identify new business opportunities and potential competitors.- Collaborated with other departments to align commercial strategies with overall business goals.- Identified and pursued strategic partnerships to enhance the organization's offerings and reach new markets.- Oversaw the sales team and set sales targets.- Developed and implemented sales plans to achieve or exceed revenue and profitability goals.- Monitored and analyzed sales performance data to identify areas for improvement.- Identified opportunities for upselling and cross-selling products and services.- Identified and segmented the target market based on demographics, psychographics, and behavior.- Tailor marketing messages to specific target segments.- Implemented CRM strategies to build and maintain strong customer relationships.- Led, motivated, and mentored the commercial team.- Foster a positive and high-performance culture within the department.- Provided ongoing training and development opportunities for team members.- Developed and managed the commercial budget.- Monitored expenses and revenue to ensure financial targets were met.- Implemented cost-effective measures to improve profitability.- Stayed informed about industry trends, market conditions, and customer preferences.- Analyzed competitor activities and market dynamics to identify opportunities and threats.- Identified and assessed potential risks in commercial activities.- Developed and implemented risk mitigation strategies.- Monitored key performance indicators (KPIs) to evaluate the success of marketing initiatives. Show less

• 

  Aqarmap.com

  May 2022 - Jun 2023

  Senior Business Development & Commercial Manager

  • Identified and pursued new business initiatives to diversify and increase revenue streams.• Conducted feasibility studies and market analysis for new product and service offerings.• Developed business plans and proposals for new ventures and partnerships.• Collaborated with marketing teams to design and implement campaigns for new initiatives.• Monitored industry trends and competitive landscape to stay ahead of market changes.• Led the team to achieve and exceed monthly and quarterly targets.• Developed and executed sales strategies to drive revenue growth and market expansion.• Conducted market research to identify new sales opportunities and potential client segments.• Maintained and nurtured relationships with key clients and partners to ensure long-term business success.• Organized and conducted sales training programs to enhance team performance and capabilities• Negotiated and managed contracts with clients, vendors, and partners to ensure favorable terms.• Developed pricing strategies and commercial policies to maximize profitability.• Analyzed financial data and market trends to inform commercial decisions.• Ensured compliance with all commercial agreements and regulatory requirements.• Managed relationships with key stakeholders to support commercial activities.• Oversaw day-to-day operations to ensure efficiency and productivity across departments.• Implemented operational processes and best practices to improve service delivery.• Coordinated with various departments to streamline operations and improve workflow.• Managed budgets and resources to optimize operational efficiency and cost-effectiveness.• Monitored performance metrics to identify areas for improvement and implement corrective actions. Show less

• 

  Realogy properties

  Jun 2023 - now

  • COO

    Nov 2024 - now

  • Head of Sales & Operations

    Jun 2023 - Nov 2024