Experience

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  Firstbank nigeria

  Sept 2009 - May 2022

  Business analyst | head of financial services

  • Data-Driven Insights: Interpreted complex financial datasets to uncover actionable trends, optimizing workflows and enhancing operational efficiency across departments.• Advanced Analytics: Applied Excel (VLOOKUP, PivotTables), Tableau, and Power BI to clean, visualize, and present data, achieving a 30% improvement in fraud detection accuracy.• Fraud Risk Management: Spearheaded initiatives to identify anomalies in financial transactions, reducing fraud-related losses and fortifying internal controls.• Predictive Modelling: Leveraged analysis to forecast customer behaviour, driving a 25% increase in account openings and refining engagement strategies.• Regulatory Reporting: Delivered comprehensive AML and compliance reports, ensuring adherence to banking regulations and minimizing risk exposure.• Cross-functional collaboration: Partnered with stakeholders to gather business requirements, providing data-driven recommendations that informed strategic decisions.• ETL Optimization: Designed and executed ETL processes for iSuite and Finacle systems, maintaining 99% data integration and reporting accuracy.• Vault Liquidity Management: Optimized cash flow management by maintaining a 75% liquidity threshold, reducing insurance costs and improving resource allocation.• Customer Engagement: Boosted satisfaction scores by 15% through data-driven service enhancements and streamlined client support processes. Show less

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  Key 2 care ltd

  Jan 2023 - now

  Hca

  • Ensured GDPR and UK data protection compliance, reducing data breach risks.• Collaborated with healthcare teams to optimize processes and improve service delivery efficiency.• Conducted requirements gathering to develop data-driven strategies for better patient care outcomes.

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  Masterschool

  Aug 2023 - Jul 2024

  Data analyst-trainee

  • Designed and delivered dynamic dashboards in Tableau, translating complex datasets into actionable insights for stakeholders.• Increased business performance by 15% through A/B testing and statistical analysis, utilizing tools like PostgreSQL to validate strategies.• Conducted trend analysis using Python (Pandas, Matplotlib, Seaborn), providing predictive insights to optimize operational efficiency.