
Carla Duque Monsalve
Manager and owner

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About me
QA Engineer
Education

Universidad de Medellín
2011 - 2019Bachelor's degree Audiovisual Communications Technologies/Technicians
Experience

Cafe Provenza
Jul 2017 - May 2018Manager and ownerOwner and manager of start up Café Provenza in Laureles Medellín- Manage staff- Have control of inventory - Constant communication with all necessary providers- Creative planning for all Cultural events - Creation of graphic pieces for social network- Client Service when needed

Universidad EAFIT
Jul 2017 - Dec 2017Practicante en comunicacionesPracticante en comunicaciones en Urbam -centro de estudios urbanos y ambientales de la Universidad EAFIT de Medellin.

SproutLoud Media Networks
Sept 2018 - Dec 2021Digital Production Coordinator- Create and manage data for digital campaigns- Manage Budget for digital campaigns- Manage data- QA and review information for small retailers in US market - Direct contact with external providers for internal processes - Communication with other teams inside the company - Active participation in daily meetings- Set up of microsites - Review other team members work- Do monthly report in a general and specific maner about the performance of the campaigns - Edit videos and graphic pieces when necessary Show less

Astound Commerce
Jan 2022 - nowQA EngineerVerification and Testing- Conduct job validations, DevTools verifications, and data layer checker assessments to ensure compliance with implementation standards.- Perform various testing methodologies, including functional, integration, regression, smoke, exploratory, and performance testing (e.g., using JMeter) to validate system performance and reliability.- Conduct E2E and regression testing from the client’s perspective during rollouts for seamless go-live processes.- Test new and existing functionalities for reliability and performance, including OMS workflows and agefunctionalities.Documentation and Reporting:- Maintain detailed records of test cases and outcomes for transparency and traceability.- Prepare detailed reports on test execution progress, outcomes, and incidents reported by the team.- Review technical documentation to ensure accuracy and alignment with project requirements.Collaboration and Communication:- Partner closely with developers, product managers, stakeholders, and IT teams to align objectives, address technical challenges, and deliver exceptional results.- Facilitate effective communication to ensure streamlined execution, seamless integration, and the resolution critical concerns.Business Analysis:- Perform requirements elicitation, process mapping, and comprehensive documentation.- Lead stakeholder meetings, contribute to internal project initiatives, and support strategic planning efforts. Show less
Licenses & Certifications

AI associate
Trailhead by SalesforceNov 2024
Languages
- inInglés
- alAlemán
- spSpanish
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