Ivy Tung

Experience

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  DBS Bank

  Feb 2008 - Oct 2008

  Private Banking Project Administrator

  • Collaborated with cross country vendors, business and IT teams for the process flows, system and user requirements of the Avaloq Private Banking interface.• Reviewed Private Banking operation and re-engineered their work flow.• Implemented full Avaloq Private Banking Core System to enhance investment solution wealth management service and client’s investment accounts monitoring.

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  HSBC

  Oct 2009 - Aug 2012

  Project Officer

  • Managed projects to deliver reporting solutions/capabilities to meet business requirements within agreed scope, time, and quality for a range of clients including Australia major banks and Government departments• Supported project implementation activities for Trade & Supply Chain customers by reviewing IT system design documents and assisted the project teams in understanding user requirements and practices. • Conducted UAT briefing, prepares UAT/PAT plan/Project Plan, test cases, periodic project updates and user procedure guides. • Assisted to review new projects and initiatives to increase revenue and reduce processing costs. Show less

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  BreastScreen Victoria

  Nov 2012 - Jun 2013

  Project Officer

  • Supported the implementation of Government funded digital mammography imaging project throughout Victoria by managing cost, purchase order, schedule and performance• Assisted in reviewing and evaluating KPI achievement, analysing and established approximate affordable new price model for service model renewal project • Participated and prepared meeting for Board members and senior management on project progress and status at each monthly meeting• Established rapport and maintain communication with stakeholders at multiple levels, including those external to the organization Show less

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  Cushman & Wakefield

  Jul 2013 - Aug 2018

  Performance and Reporting Manager

  • Manage the implementation and ongoing operation of the business intelligence and reporting solution and proactively lead continuous improvements of those service to provide business value• Built rich and dynamic dashboards and reports using Power BI to deliver actionable insights.• Work with Business Analysts and QA team to implement agile development practices including project scoping, analysis, design, development, testing, and implementation of ETL and BI applications.• Gather complex data inputs from multiple sources, both internally and externally. Identify new data sources that will enhance business outcomes and support strategic and tactical objectives. Provide insight and guidance to leadership on the trends and drivers behind the results and prepare reports on findings• Identify and communicate key insights to leadership team based on reports and analysis• Work cross functionally in order to proactively and systematically identify and implement any enhancements to reporting and analytics processes Show less

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  Downer Professional Services

  Sept 2018 - now

  Business Intelligence Team Lead

  • Lead and develop an analytic team that delivers timely and high-quality analyses that inform insights and recommended actions to meet business objectives.• Monitor and interpret regular report results to identify business opportunities, leading indicator of risks and advise leadership team those risks and opportunitiesDrive continuous improvement initiatives to streamline data workflows and enhance data qualityacross the organization.• Collaborate with stakeholders to identify business requirements and translate them intotechnical specifications for BI projects.• Provide strategic guidance and mentorship to team members, fostering a culture ofcollaboration and professional growth. Show less