Jennifer Higgins

Experience

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  BONLAC FOODS LIMITED

  Sept 1994 - May 1999

  Call Centre OperationsProcessing of orders for Company productsCompiling reports on product availability & backorders Forecasting future demand of product.Budget reporting.Extensive liaison with clients, both nationally and internationallyLiaison & reporting for management.In-depth knowledge of products and manufacturing as well as storage/warehousing, packaging and transportationExtensively used JDE AS400 computer system Answering and dispersing all incoming calls on NEC 2400 system. Approx. 1200 - 1400 calls/day. Administration duties as required. Word Processing (Microsoft Office) Letters, Documentation and Board ReportsShareholder correspondence/liaisonRelief P/A to Company SecretaryResponsible for Internal Security (issuing of keys/passes)Ordering and control of office stationery, furniture, mobile phonesReception relief (NEC 2400)Ordering and dispatch of couriers.Responsible for Petty Cash & Cabcharge

  • Customer Service Representative/Sales Support

    Feb 1997 - May 1999

  • Telephonist / Switchboard Operator

    Nov 1996 - Feb 1997

  • Office Services Assistant

    Sept 1994 - Nov 1996
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  OWENS REFRIGERATED FREIGHT

  May 2001 - Jul 2001

  Administration

  Casual Office Administration (30 hours/wk) Basic administration dutiesAnswering phones, Ordering of office supplies, Office maintenanceInvoicing via JDE system

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  PLASTIC PLUMBING & IRRIGATION SUPPLIES

  Oct 2002 - Nov 2004

  All rounder position combining duties listed in both following roles. Credit referencing, Processing debtor payments (cash, cheques, credit card)Collection of overdue accountsReconciliation of debtor accountsJournalsLiaison with the Sales Department Maintaining good customer relationshipsEstablishment & review of account applications.Providing support to other team members Reception/Office AdministrationSwitchboardOrdering of StationaryMaintaining staff amenitiesGeneral Administration duties as requiredProcessing daily bankingDatabase ManagementReport DistributionDistribution of incoming/outgoing mailCreation of weekly staff newsletter

  • Reception/Credit Officer

    Aug 2004 - Nov 2004

  • Credit Officer /Administration Assistant

    Jul 2003 - Aug 2004

  • Reception/Office Administration

    Oct 2002 - Jul 2003
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  Department of Child Safety

  Jan 2007 - Jun 2007

  Information & Administration Officer

  Acting AO3 level Duties listed previously as well as Carepay, Ministerials, PettyCash, PASP, Debtors/OverpaymentsSupervision of 2 staff members ensuring the Admin area runs smoothly and efficiently. December 2004 to January 2007 DEPARTMENT OF CHILD SAFETY - IPSWICHInformation & Administration Officer - AO2/6 FinanceReceptionMain phone/Relief (rostered)Liaise with, and provide information and advice to, internal and external clients including members of the public as well as other officers regarding the services provided by the Dept.Processing orders & invoices, Filing, record keeping, organizing meetings, collation of stats into spreadsheets or documents, Control & allocation of Qfleet vehicles (maintenance, bookings, log sheets, replacements etc. Show less

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  McDONALD KEEN GROUP PTY LTD

  Jun 2007 - Jul 2008

  Site Administrator

  Document Control Financial reporting to assist in analysis, budgets, forecasts, registers & audit. Site inductionsAccounts (including creating PO's, goods receipting, tracking orders & invoice maintenance).Assisting Project Manager with daily productivity reports.Procurement. Facilities Management. Administration & reception duties as required.

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  THIESS PTY LTD

  Jul 2008 - Dec 2008

  Site Secretary

  Facilities ManagementCompilation and production of Monthly ReportsProcessing and Distribution of Meeting MinutesDocument ControlRegistersAssisting Site Clerk with AccountsProcurementStationaryMeet & Greet Site Visitors and assist with PPESecretarial, Administration & Reception duties as required.

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  LEIGHTON CONTRACTORS PTY LTD

  Dec 2008 - Mar 2009

  Project Administrator

  Document ControlQA AdministrationSafety AdministrationRegistersCouriers, MailProcurementStationaryMeet & Greet Site Visitors and assist with PPESecretarial, Administration & Reception duties as required.

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  CPB Contractors

  Dec 2008 - Dec 2018

  Over several projects my role has been a combination of Safety/Site/Base Access Administrator as well as some Doc Control and Office Facilitation. Safelink Alliance as Payroll Assistant/Accounts, previous to April was based at CoalConnect (Nth Qld) as Project Administrator.

  • Safety/Site/Base Access Administrator

    May 2010 - Dec 2018

  • Safety Administrator

    Aug 2009 - Apr 2010

  • Payroll Assistant/Accounts

    Dec 2008 - Aug 2009
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  Eastco homes and construction

  Mar 2019 - Aug 2024

  Administrator
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  MPC Kinetic

  Aug 2024 - now

  Group HSEQ Administrator