Deep Enrich
Dorothea Parrilla Chroszcz
Business Processes, Organization and Technology Consultant
616 followers
Greater Barcelona Metropolitan Area
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About me
IBM Systems - Enterprise Operations Lead SPGI Market (Spain, Portugal, Greece & Israel)
Education
Asociación DEC
-CX Professional Certificate Customer Experience & Employee ExperienceActivities and Societies: DEC is the most relevant Spanish non profit organization which promotes and guarantees theoretical knowledge and practical experience in Customer Experience for professionals.
Open University Catalonia
2015 -Strategic Management and Human Resources Development
Universitat Politècnica de Catalunya
1993 - 1998Escuela Técnica Superior de Ingenieros Industriales de Barcelona Business and Organizational Management
Experience
Pricewaterhousecoopers Consulting
Jan 1998 - Jan 2003Business Processes, Organization and Technology Consultant
IBM
Jan 2003 - nowIBM Systems - Enterprise Operations Lead SPGI Market
Jan 2021 - nowIBM Consulting - Sales Operations Manager SPGI Market
May 2019 - Jan 2021IBM Consulting - Learning Manager for Digital Strategy & Interactive Experience SPGI Market
Jul 2017 - May 2019IBM Consulting - Business Operations Integration Manager IBM Malta
Feb 2012 - May 2019IBM Consulting - Business Operations Cluster EU Spain
Jan 2015 - Dec 2017IBM Consulting - Business Processes, Organization and Technology Project Manager
Jan 2003 - Feb 2012
Licenses & Certifications
CX Professional Certificate
Asociación DEC
Scrum Master
Scrum Alliance
Salesforce Certified Administrator (SP17)
Salesforce
Volunteer Experience
Children Hospital Sant Joan de Deu
Issued by Children HospitalAssociated with Dorothea Parrilla ChroszczVoluntaria - Coach Proyecto YOB
Issued by Fundación Exit on Apr 2016Associated with Dorothea Parrilla Chroszcz
Languages
- esEspañol
- caCatalà
- enEnglish
- deDeutsch
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