
Anna Waight
Account Manager

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About me
Customer & Partner Engagement Technical Lead, Executive Office of Erin Chapple, Corporate Vice President of Commercial Solution Areas
Education

Coloma Sixth Form
-History, Government & Politics and Economics
Experience

Selima Software Limited
Oct 2007 - Dec 2010Account ManagerSelima specialises in the outsourcing of Payroll, HR & Expenses software and services, initially employed as a Business Support Consultant, based on my natural ability to develop strong client relationships, I was promoted within 6 months to the role of Account Manager, responsible for approximately 25 key service accounts across the UK.

Office Angels
Jan 2011 - Apr 2012Recruitment ConsultantRecruitment Consultant at Office AngelsOffice Angels is the UK's leading recruitment consultancy specialising in secretarial and office support staff. Each week we help 8,000 people find short-term assignment and place more than 9,000 people in permanent jobs every year – all guided through the recruitment process by our experienced and qualified consultants. Running the permanent recruitment operation for the flagship Croydon branch I managed a portfolio of clients to strengthen relationships and retain repeat business, address client concerns and ensure the resolution of issues in a timely manner. Through innovation and a consultative approach, contact potential prospects to identify opportunities and generate new clients. Show less

Informa
Jun 2012 - Feb 2015Key Account ManagerInforma is one of the world’s leading knowledge providers, creating and delivering highly specialised information through publishing, events, training, market intelligence and expertise to individuals, businesses and organisations around the world. Initially employed by the conference division as a Delegate Account Manager in London (UK) and Sydney (Australia), based on my record of success and commitment, in December 2013 I was relocated to launch the Informa – Healthcare Conference Division in Canada. Responsible for achieving all revenue and business growth through the delivery of our portfolio of 23 national conferences through securing, developing and the management of key relationships within the Canadian Healthcare system including Governmental Departments, Healthcare professionals, Associations, Supplier/Vendors & Committees. Show less

Mercury xRM - Recruitment Solution for Microsoft Dynamics CRM Online
Apr 2015 - Jan 2017CRM Implementation Specialist & Technical Account ManagerMercury xRM is the leading & only globally certified Microsoft recruitment CRM solution powered by the world-class Microsoft Dynamics CRM Online platform. As Implementation Specialist & Technical Account Manager for Mercury xRM I am responsible for our portfolio of clients, from initial customer engagement tasked with delivering a successful implementation through consultation and requirements gathering to developing and nurturing existing relationships to increase revenues within accounts. I driving adoption and client satisfaction by engaging with clients to shape their requirements and deliver technical innovation through the provision of an integrated recruitment solution - Mercury xRM. Show less

PowerObjects
Jan 2017 - Jan 2018Dynamics 365 ConsultantPowerObjects are a Microsoft Worldwide Partner of the Year for Dynamics 365. Initially employed as a Dynamics 365 delivery consultant, I quickly took an active role in pre-sales engagements. As a lead functional consultant I was responsible for designing and implementing the Dynamics 365 solution, liaising between customer and internal teams to translate customer challenges into solution design and delivery.

Microsoft
Feb 2018 - nowAs customer and partner engagement technical lead in the Executive Office of Hayete Gallot (Corporate Vice President of Commercial Solution Areas), I am responsible for providing thought leadership, technical preparation and insights for every Customer and Partner engagement. Working across key stakeholders, capturing and synthetizing customer and partner technical insight to shape our Microsoft solutions and business strategy and to resolve customer and partner blockers to empower them to achieve their goals. Show less
Customer & Partner Engagement Technical Lead - Executive Office ofErin Chapple
Sept 2023 - nowGlobal Solutions Strategist for Dynamics 365 Mixed Reality Applications
Jul 2021 - Oct 2023Global Sales Director for Dynamics 365 Mixed Reality Business Applications
Oct 2019 - Jun 2021Technology Solutions Professional
Feb 2018 - Sept 2019
Licenses & Certifications

Dynamics 365 Customer Service
Languages
- enEnglish
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