Michelle Gonzalez

Experience

• 

  La Habra Tool Grinding

  Feb 2014 - Mar 2015

  Office Administrator

  - Answered phones and directed callers to the appropriate departments. - Created templates in Microsoft Office when needed. - Researched sale information with competitors nearby to ensure the sale price was reasonable.- Ensured that all information entered into QuickBooks was accurate with little to no errors.

• 

  BrandRep

  Mar 2015 - Dec 2015

  Sales and Digital Marketing Specialist

  - Centered on sales marketing which included, online sales, telemarketing, client visits.- Worked as a team player, coordinated with employees regarding any questions or concerns clients had. - Constructed ads and promotional flyers for sales.

• 

  Branded Group

  Jan 2016 - now

  - Responsible for managing the configuration, & reliability of the hardware, software, network, & all IT infrastructure for the company.- Design, develop, implement, and coordinate IT systems, policies, and procedures.- Identify problematic areas & implement strategic solutions in time.- Provide IT Technical support to the team/clients & vendors as needed.- Manage the company’s Internal Intranet Website.- Asset & Information Management. - Invoiced Clients.- Assisted Clients & Teammates with any billing inquiries.- Created Financial Reports. - Answered phones and directed callers to the appropriate departments. - Created templates in Microsoft Office when needed. - Booked Travel for the Executive Management Team.- Created Reports & any other Managerial tasks given.

  • Director of Information Technology

    Jan 2024 - now

  • IT Manager

    Jan 2022 - now

  • IT Administrator

    Nov 2017 - Jan 2022

  • Accounts Receivable Specialist

    Jan 2017 - Nov 2017

  • Administrative Assistant

    Jan 2016 - Jan 2017