Marie Grace Bulalla

Experience

• 

  China Bank PH

  Apr 2002 - Oct 2002

  Administrative Assistant

  Assisted partner associates in processing client’s ATM requests for new accounts, and card replacements.

• 

  TeleTech Philippines

  Mar 2004 - Mar 2005

  Technical Service Representative - Tier 1

  Provided technical support to customers through basic internet troubleshooting, line testing and creating trouble ticket for tech dispatch as requested or when needed.

• 

  Bureau of Internal Revenue

  Apr 2005 - Feb 2023

  Administrative Assistant

  Taxpayer assistanceData processing and report generationCreate a Service Request Ticket through the BIR Service Desk system for technical hardware and software issues encountered by the office.Perform other administrative functions as the need arises.

• 

  Mynd

  Sept 2022 - Jun 2023

  Institutional Onboarding Associate Admin

  Assisted Onboarding Admin counterparts in setting up new client accounts in Mynd system to complete and finalize the client’s onboarding process and ensure that all teams are set up for success. Completed a variety of tasks, such as auditing lease documents, HOA agreements, and data entry, as well as verifying the services to be provided by Mynd.

• 

  Design and Data Rockstars

  May 2023 - now

  Social Media Manager

  Helping businesses grow by having a strong social media presence, developing and executing social media strategies that align with their business goals.

• 

  Cufflinks.com

  Apr 2024 - now

  Design and Product Development Virtual Assistant