Experience

• 

  Royal jordanian

  Jan 1993 - Feb 2014

  . Maximize Royal Jordanian’s passengers and cargo revenue. Plan, organize, and manage the activities to the work force including the sales and reservation offices • Penetrate the local market to secure new sources of revenue• Maintain regular contact with the travel industry (i.e. Travel Agents, General Sales Agents, Tours Operators, Cargo Agents and interline partners), Ministries, Government Houses, Embassies, Schools, Clubs, Commercial Houses, Privet Companies• Supervises the Sales and reservations of the GSA to ensure the proper representation of Royal Jordanian image in both office standard and quality of manning personnel• Distribute sales, assignments and areas of responsibilities, allocating targets to all sales reps• Investigate, meet, process and report all types of claims, complaints and compliments received by the station.• Preparing monthly and yearly marketing plan for the station.• Ensure that all instructions and procedure issued by head office are properly implemented by all concerned.• Ensure that all reports required by the head office are generated and dispatched regularly.• Participate in regular sales meetings, staff coordination meetings, dialogues with GSA to provide the best service to clients and correct operational shortcomings.• Ensure acquiring other airlines marketing practices and fares and recommends remedial actions.• Study traffic movements from/to the station and submit schedule recommendations with regard to routes, timings and equipment's up grades & down grads or operating extra flights to meet market demand.• Recommend corporate deals with major accounts and agents• Ensure Royal Jordanian’s participation in sales campaigns and public events, collect sales leads for dissemination to concerned departments and stations. Show less . Maximize Royal Jordanian’s passengers and cargo revenue. Plan, organize, and manage the activities to the work force including the sales and reservation offices • Penetrate the local market to secure new sources of revenue• Maintain regular contact with the travel industry (i.e. Travel Agents, General Sales Agents, Tours Operators, Cargo Agents and interline partners), Ministries, Government Houses, Embassies, Schools, Clubs, Commercial Houses, Privet Companies• Supervises the Sales and reservations of the GSA to ensure the proper representation of Royal Jordanian image in both office standard and quality of manning personnel• Distribute sales, assignments and areas of responsibilities, allocating targets to all sales reps• Investigate, meet, process and report all types of claims, complaints and compliments received by the station.• Preparing monthly and yearly marketing plan for the station.• Ensure that all instructions and procedure issued by head office are properly implemented by all concerned.• Ensure that all reports required by the head office are generated and dispatched regularly.• Participate in regular sales meetings, staff coordination meetings, dialogues with GSA to provide the best service to clients and correct operational shortcomings.• Ensure acquiring other airlines marketing practices and fares and recommends remedial actions.• Study traffic movements from/to the station and submit schedule recommendations with regard to routes, timings and equipment's up grades & down grads or operating extra flights to meet market demand.• Recommend corporate deals with major accounts and agents• Ensure Royal Jordanian’s participation in sales campaigns and public events, collect sales leads for dissemination to concerned departments and stations. Show less

  • Area Manager

    Oct 1992 - Feb 2014

  • Area Sales Manager

    Sept 2009 - Jan 2014

  • Area Sales Manager

    Oct 1993 - Jan 2014

  • Area manager

    Oct 1993 - Sept 2013

  • Area Sales Manager

    Oct 1993 - Sept 2013

  • Area Sales Manager

    Oct 1993 - Sept 2013

  • Area sales manager

    Jan 1993 - Jan 2013
• 

  Self employed

  Feb 2014 - Nov 2021

  Sales manager

  Ticketing services,hotel reservations,penetrate new accounts for the agency, booking both outgoing and incoming

• 

  Self-employed

  Mar 2022 - now

  Freelance