Experience

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  The ritz-carlton hotel company, l.l.c.

  Nov 2003 - Dec 2005

  * Service training of new service staff.* Attending to guests and VIPs.* Managing special arrangements and reservations. Server & Hostess Positions* Awarded Certificate of Achievement upon completion of On-The-Job Attachment.* Contributed to creating a new departmental Standard Operating Procedures book.* Received numerous commendations from guests, as well as First Class Awards for outstanding service.

  • F&B Hostess (Part time)

    Nov 2004 - Dec 2005

  • F&B Trainee

    Jun 2004 - Nov 2004

  • Banquet Server (Part time)

    Nov 2003 - May 2004
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  Creative eateries

  Dec 2005 - Aug 2006

  Events executive

  * Responsible for private and corporate events held at Creative Eateries’ outlets within The Esplanade, namely Aria and Al Dente Trattoria Restaurant.* Planning and execution of corporate cocktail events at The Esplanade Theatre.* Clients worked with include (but not limited to) Singapore Tourism Board, Singapore Tatler, National Arts Council, SMRT, Amex, Deutsche Bank, Nordea Bank, UOB, OCBC, Standard Chartered Bank, GlaxoSmithKline, Daimler Chrysler, Volkswagen, Keppel Land, Essilor, Accenture, Firmenich, Merrill Lynch, Sanofi Bristol, Macquarie Telecom, Adelaide Convention Tourism Authority, Australian Trade Union, Australian High Commision, British High Commision, University of Manchester, Porsche Asia Pacific, KLM Cargo, RMG Tours Pte Ltd. Show less

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  Jeanine gabrielle

  Jan 2006 - now

  Owner, designer & blogger

  Paper flower artist and serial crafter.Blogger at jeaninegabrielle.com* Covering a range of media and product launches* Beauty panelist for The Sample Store Jewellery and accessories curator.* Handmade wedding bouquets and favours.* Customised door gifts for corporate events.* Customised products for corporate resale.* Fash Mob event at The Butter Factory in January 2011, featured in JUICE Magazine.* Blog shop feature article in Lian He Zao Bao (September 2008).* Entrepreneur speaker at The E-biz Exhibition held at The Singapore Management University in July 2008. Show less

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  Absinthe restaurant français

  Jan 2015 - Aug 2016

  Reservations & events executive

  * Responsible for daily reservations and monthly reservation reports.* Welcoming guests and assisting with restaurant service during peak periods.* Handling of private and corporate events and parties.* Organising and hosting site visits for potential event clients.* Responsible for drafting event proposals for clients including food & beverage menus tailored to individual event requirements.* Conceptualizing, sourcing, purchasing and setting up of decorations for private events when required.* Initial stages of developing a social media prescence.* Contribution and implementation of ideas for marketing campaigns and promotions.* Designing of EDMs for restaurant promotions.* Food and still photography for marketing, and PR distribution purposes, covering the TRE Group. Show less

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  Béni singapore

  Oct 2016 - Nov 2018

  Events & guest experience

  Part of the re-opening team.* Responsible for daily reservations.* Welcoming guests and assisting with restaurant service.* Handling of private and corporate events and parties.* Organising and hosting site visits for potential event clients.* Responsible for drafting event proposals for clients including food & beverage menus tailored to individual event requirements.* Conceptualizing, sourcing, purchasing and setting up of decorations for private events when required.* Management of the restaurant's social media platforms.* Public relations including working with media platforms for features and promotions.* Food photography and EDM design for social media, marketing and PR distribution purposes.* Contribution and implementation of ideas for marketing campaigns and promotions. Show less

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  Sinfonia ristorante

  Apr 2019 - Jul 2020

  Weddings & events

  Responsible for daily reservations and guest email enquiries.- Welcoming guests and assisting with restaurant service when necessary.- Establishing rapport with guests and ensuring guest satisfaction, making sure all guestsneeds are met.- Planning and execution of weddings, private parties and corporate events.- Planning and execution of internal wedding shows including sourcing for sponsorship from external vendors.- Working with the kitchen team on event proposals for clients including food & beverage menus tailored to individual event requirements.- Organising and hosting site visits for potential event clients.- Ensuring the team is well informed about upcoming events through event orders and weekly event meetings.- Organising food tasting sessions with event and wedding clients and sitting through the sessions with them.- Execution of the actual event including overseeing set up and tear down.- Ensuring the event runs smoothly and that any incident is handled immediately.- Planned and executed my first internal wedding show within 2 months of joining the wedding team and clinched top wedding sales. Show less

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  Mpc events

  Jun 2021 - now

  Client experience