Experience

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  Hardee's restaurants

  Jan 1993 - Jan 1998

  Assistant manager

  •Responsibilities included delegating a variety of task for crewmembers, customer services, and money transactions.•Interviewed and hired employees to fill vacant positions.•Trained and supported over 50 employees with a variety of restaurant procedures.•Maintained inventory and performed basic accounting principles to monitor revenue and expenses. •Assisted supervisors with preparation of special projects and presentations.

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  Greene & associates

  Mar 1998 - Mar 2011

  Business manager

  •Analyzes organizational structures, responsibilities, team work, business or operating procedures, reporting relationships and work processes to design efficient methods of accomplishing work.•Facilitates implementation of appropriate change management initiatives, and reviews current development programs to ensure adherence to company goals.•Develop, administer, and monitor budgets, accounts, policies, and procedures related to activities in the areas of client accounts and human resource.•Research, analyze, evaluate, design, and present recommended proposed corporate benefit plans/packages to Benefits Managers/Analysts from small and large group accounts.•Provides administrative duties to executives, which consist of scheduling appointments, meetings, conference calls, and travel arrangements.•Establish successful relationships with Benefits Managers and Analysts.•Prioritize workload, maintain a high level of attention to specific details, and manage multiple tasks simultaneously. •Prepare correspondence, charts, spreadsheets, and presentations, using Microsoft Office Suite.•Prepare and present proposals, quotes and recommends coverage based on customer needs.•Service new and existing accounts including resolving problems, answering questions, preparing correspondence and reports.•Prepare, review, and monitor various documents such as policy coverage, renewals, claims, applications, changes, contracts, etc. Show less

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  Prevention plus

  Jan 2005 - Jun 2013

  Independent contractor - educator and it consultant

  •Develop /Facilitate curriculum relating to Entrepreneurship/Microsoft Office Professional Suite •Advisor for the Student Government Body, focusing on developing student leaders•Assist with researching and assembling data for accreditation review with the Southern Association of Colleges and Schools (SACS)•Provide comprehensive support, configuration, maintenance, and cost-effective training for Prevention PLUS and promote value added products and services for existing staff.•Perform hardware and software installations and provide high-level customer care, and technical support.•Assemble and install a wide array of computer systems, workstations, and peripheral hardware.•Implement effective customer satisfaction strategies by identifying and eliminating the root causes of customer problems. Show less

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  University of phoenix

  Jan 2007 - Jan 2019

  Adjunct instructor

  I prepare course materials and facilitate online class discussions for specific courses that equips students with concrete skills from various management and business tools and techniques. The subjects I facilitate are Critical Thinking and Decision Making, Leading During Change, and Organizational Behavior.

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  Southern crescent technical college

  Jan 2007 - now

  Adjunct instructor

  I facilitate traditional and online courses in the undergraduate studies for the Business Management program. I prepare course materials for specific courses that enhance student learning and provide various individual and team projects to apply tools and techniques to real world cases. The subjects I facilitate are Labor Relations, Introduction to Business, Organizational Behavior, and Leadership.

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  Javelin technical school

  Mar 2008 - Mar 2010

  Instructor

  •Facilitated courses relating to computer applications and business management that consists of the following subjects.o Leadership Skillso Administrative Assistanto Microsoft Office Professional Suiteo Accounting – QuickBookso Customer Serviceo Professional Development•Provided support and resources to improve teacher effectiveness and student learning in the classroom.

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  Pearson consulting group insurance agency

  Mar 2015 - now

  Principal ceo

  Developing insurance plan solutions for small to mid size businesses and individuals. I am here to service all of your insurance needs with integrity, efficiency, and product knowledge.Our Motto is Think Smarter Coverage