Experience

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  Brenneke school of massage

  Jan 1991 - Jan 1995

  Admissions director

  Developed the Admissions Department for this nationally accredited private vocational institution. During my tenure we grew from offering programs for sixty people/session to over one hundred; adding class offerings and partnering with other institutions to provide massage education as part of their degree programs. • Conducted hundreds of interviews of potential students, facilitated open houses, and promoted the school as primary representative at large community events.• Developed and managed collaborative programs with Bastyr University and The Northwest Institute of Acupuncture and Oriental Medicine (NIAOM) culminating in a 20% increase in enrollment. • Participated as a member of the leadership council of the school; strategic planning, business development and overall operational coordination for the success of the business. Show less

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  Chrysallis massage and wellness

  Jan 1993 - Jan 2008

  Business owner/lead therapist

  Grew this Health and Wellness business to include two offices and five therapists. Served clients in the areas of stress management, injury treatment and relaxation with a focus on incorporating the therapeutic experience as a window into self discovery and growth. • Designed, developed and project-managed local marketing campaign successfully promoting brand recognition that resulted in 50% increase in customer base year over year. • Coached, educated and supported hundreds of clients regarding health and wellness decisions, physical rehabilitation, alternative medical modality choices, and emotional trauma.• Facilitated employee training in technique development, client communication, business procedures and customer service. Show less

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  Brenneke school of massage

  Jan 2000 - Jan 2003

  Instructor

  Taught Advanced Massage and Clinical Treatment, Anatomy & Physiology, to adult learners at this private vocational school which provided excellence in massage therapy training for over 20 years.During my tenure I developed the Business curriculum for the school and was its primary instructor.

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  The school for innovative leadership

  Jan 2003 - Jan 2005

  Registrar

  Coordinated all administrative functions for this educational program offering MA and MS degrees in partnership with affiliate universities to business professionals for global Fortune 100 companies. • Oversaw educational program delivery throughout the U.S., Jamaica and the UK.• Successfully upgraded student services and administrative functioning resulting in an 85% increase in positive customer feedback and on-time grade reporting.• Acted as administrative liaison with accrediting Universities, coordinating credits and degree completion. Show less

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  Cossette consulting

  Jul 2006 - Oct 2009

  Owner/principal consultant

  After successfully running my own small business for 15 years I decided to move my focus from daily operations to business consultancy. In 2005 I completed an MS in Organizational Leadership and Community Psychology and launched Cossette Consulting which focused on business strategy, leadership coaching, operational efficiency, internal/external communication strategy, and workforce development. • ArtTech Fine Art Services (2013) http://artechseattle.com/ - Consulted Executive Director in areas of leadership strategy and employee engagement/management. As part of a major change management initiative I led a two-day visioning retreat for company leaders and community stakeholders to ‘dive deep’ and re-vision the future of the company. • NextGen Today (2009) http://www.nextgentoday.com/ – Project lead of sales and marketing campaign for several events in the high tech and energy sector. Notable clients included Fortune 500 firms (e.g. Microsoft, Boeing); large and small utilities (E.g. BC Hydro, PG&E, PSE); Energy and Environment Services Providers (e.g. McKinstry, URS, Alstom Grid, Powertech Lab); Governments (e.g. California Energy Commission, City of Seattle, B.C. Ministry of Energy and Mines and Ministry of Environment) .• The Interra Project (2008) – Developed marketing materials and consulted on outreach strategy for this non-profit economic development organization resulting in 20% increase in sales volume. Served as primary community outreach liaison with city officials, business owners, media representatives and the public.• Community Consulting Partnership (2006) http://www.ccpseattle.org/ - Participated in this volunteer program as a consultant providing organizational assessments for a variety of non-profit businesses to develop short- and long-term strategic plans. Conducted small group presentations of findings for organizational leaders and stakeholders working collaboratively to align vision and mission with goals and business strategy. Show less

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  Virginia mason medical center

  Jan 2009 - Jan 2012

  Project manager of service education

  Worked collaboratively across Virginia Mason to assess areas of opportunity and support the improvement of the patient experience through communication, interpersonal skill building, and behavioral unification training. Developed and oversaw department specific and organization-wide training in alignment with organizational goals, patient feedback, employee engagement metrics, standard practice and sentiment analysis. During my tenure patient satisfaction consistently improved, there was a palpable cohesion and consistency across the organization in the area of service delivery and employees expressed gratitude on a daily basis for the support they received and the quality of their educational experience. • Collaborated with senior leadership, organizational development and human resources departments to coordinate a comprehensive training approach targeted at improving the quality and effectiveness of training across the enterprise.• Developed training as subject-matter expert in design, development and delivery of large scale training projects for 5500-member organization.• Facilitated hundreds of trainings and cross-functional work sessions ranging from 10-500 people capturing data contributing to training development.• Created on-line cultural assessment surveys, newsletters, presentations, etc. achieving unprecedented response rates.• Performed quantitative and qualitative analysis and compiled data validating training efficacy and outcomes.• Provided training consultancy to functional work groups within the organization.• Utilized project management practices including project plans, timelines, resource requirements, and tracking mechanisms delivering on-time and within budget. Show less

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  Graceful warrior leadership program

  Jan 2013 - Jun 2016

  Principal

  Graceful Warrior developed and produced 3-day intensive workshops/retreats for women that focused on personal development and empowerment through self-awareness, clarification of boundaries, the embodyment of choice, and effective communication.We offered five distinct workshops integrated and layered to complement one another encompassing beginning to advanced skill offerings. ‘Initiated’ women were encouraged to participate in on-going womens circles which operated independently from the Graceful Warrior leadership group, some of which are still meeting today. I participated, in collaboration with four other women, curriculum development and workshop facilitation, strategic business planning and the curation of on-line and printed marketing and promotional content. Show less

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  Waterbabies, llc

  May 2014 - Jun 2016

  Managing director

  As Managing Director, I oversaw a business turnaround for this 20-year-old comapny returning it to profitibility within the first year and surpassing all previous revenue levels in year two of my tenure.Under my leadership, Waterbabies went from the verge of bankruptcy and struggling with low employee morale and engagement, to achieving consistent quarterly revenue and profitability growth, with a stable and committed workforce. During my tenure, I:• Facilitated extensive business and personal development coaching to business owner and key employees aligning strengths and capabilities to strategic operational goals.• Brought a disenchanted workforce into alignment with company goals and improved employee engagement and performance.• Implemented formal HR policies and procedures, codified into an Employee Handbook.• Repaired partner relationships, stabilizing and expanding business opportunities.• Replaced ineffective financial management systems with structured controls and systems.• Introduced technological solutions to increase efficiency in daily operations.• Developed a business plan and oversaw all business dealings related to business expansion.• Oversaw all daily operations of the business. Show less

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  Strategic transformations, llc

  Jan 2017 - now

  Founder and principal

  Strategic Transformations was founded to help organizations wanting or needing change to successfully drive that change by aligning individual and team effectiveness, and business operations to achieve strategic goals. Over time we have pivoted to nurturing the human potential which is at the heart of every successful enterprise. As a coach I partner with people to bring insights that foster well-being, emotional intelligence, and personal growth - all of which are critical for professional success. Enhanced awareness improves performance individually and adds to team effectiveness and organizational success. It is my privlidge to walk beside incredible people doing amazing work that has far reaching impact in the world.We bring expertise and experience to:• Individual and group leadership coaching• Consulting leaders on the implementation of effective change management initiatives• Working with teams to increase engagement and effectiveness Show less

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  Roar people

  Feb 2017 - now

  Leadership coach & facilitator

  At Roar People we specialize in evidence-based leadership development solutions to help ignite your uniqueness and lead from any position. Human flourishing is at the center of our approach. Building positive organizations where individuals and teams can thrive is the cornerstone of our work. We work across a spectrum from individual, through to team, through to organizational arenas, where we bring a wide span of research and our own in-depth expertise in initiating sustainable change. Our approach draws on positive psychology approaches, high performing teams knowledge and systems theory all within a growth mindset, to engender leadership growth across the organization. Show less

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  Leaders thrive, inc.

  Jun 2019 - Dec 2023

  Leadership coach and facilitator with leaders thrive!

  At Leaders Thrive we believe that when we are connected to the power of who we are, and know how to leverage that power in the organizations we work in - we Thrive! Not only at work, but in life. Please see our website for more information at: https://leadersthrive.com/ Our current projects range from change management initiatives; helping leaders navigate organizational change that considers employees strengths and passions while mapping capabilities to organizational strategy, to new-hire programs, helping early in career/new to the organization skill building to amplify employee contributions and engagement. We facilitate programs in multiple countries for global organizations. Previously our work took place in retreat settings, presentation halls and conference rooms. We have now re-designed our offerings to be deliverable in virtual format with skilled group coaching sessions. Especially now, when personal development opportunities have lessened in the "new normal", it's more important than ever to find ways to keep people motivated and engaged. At Leaders Thrive, this is what we do! Show less

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  Henley leadership group

  Jan 2024 - now

  Coach and group facilitator

  HLG is comprised of a team of leadership development experts who engage the whole leader through leadership coaching, training, and assessments. They offer solutions that focus on DEIB, executive development, team development, emerging leader development, and collaboration. Since 2003 the Henley Leadership Group has provided coaching and training to thousands of clients. The work ranges from individual coaching to large-scale design and facilitation of internal leadership development academies. Clients include leaders from the public sector, utility, healthcare, technology, education, and finance industries. Show less