Experience

• 

  Centre shaw centre

  Jan 2014 - Sept 2016

  Security officer
• 

  Art gallery of ontario

  Nov 2016 - now

  Protection officer

  Manages access control and serves as the welcoming initial point of contact for visitors and clients.• Greets and accompanies VIP guests during private events and tours, contributing to a positive visitor experience• Answers phone calls and emails, write reports, and maintains effective communication channels• Showcases excellent customer service skills offering directions, and addressing inquiries about art and daily programming when patrolling the galleries. • Notes visitor feedback and shares it with relevant departments for improvement• Reduces the number of prohibited items entering the gallery and art touches• Exhibits quick decision-making and problem-solving abilities by responding to emergencies, investigates suspicious activities. Show less

• 

  The big carrot community market

  Feb 2020 - Feb 2021

  Sales associate

  Educated customers to identify their skincare and hair care needs, offering tailored product recommendations both in-store and over the phone• Demonstrated selling experience in fast-paced, service-oriented retail setting.• Filed order requests, and notified customers upon order arrivals• Handled special orders from distributor catalogs• Health and safety focus: managed health and safety protocols during the COVID-19 pandemic, ensuring a secure and comfortable shopping environment for customers.• Successfully contributed to the relocation of the entire store inventory, demonstrating adaptability and organizational skills Show less