Experience

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  Toys r us

  Jun 2003 - Jun 2006

  Service desk associate

  I was a Toys R Us kid! I assisted with management of the front desk for scheduling employees' daily tasks, offered assistance to cashiers for any register or guest issues, handled refunds and greeted every guest. Within the 3+ years I was able to transfer and worked at 3 different locations (Gulfport, MS; Hattiesburg, MS; and Chico, CA) with ease. I took the initiative to learn as many roles as possible to be of assistance whenever needed. I did everything from stocking shelves to cash handling and cashier training. Toys R Us was a great start to my working career. Show less

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  Targetleads

  Oct 2006 - now

  Pinpointing a client's need and being able to provide a solution is the highlight of my position. Utilizing a contact management software may be just what you need to increase profitability, decrease management time and maximize marketing dollars. RESPONSIBILITIES:*Analyze the needs of each individual agent or agency and offer solutions on the most useful implementation of our contact management software, TL LeadManager (TLLM).*Manage time table of implementation and organize IT priorities.*Provide site updates using HTML coding while keeping SEO in mind to increase website referrals and sales.*Communicate best practice solutions for all levels within a client's company on the utilization of TLLM.*Functional knowledge of underlying SQL database structure to develop strategies and processes for TLLM integration.*Collaborate with clients, colleagues and IT to determine requirements of new features; then assist with implementation, verification of use and offer ongoing maintenance and training.*Design and create end user documentation for easy operation of TLLM.*Offer friendly, respectful and quality customer service to every client, every time. Show less

  • Chief Operations Officer

    Jan 2019 - now

  • Director of Technology

    Oct 2006 - Jan 2019
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  Jumpin' jax dog training

  May 2009 - Jan 2019

  Owner/certified professional dog trainer

  Training is rewarding for you and your dog! My goal as a dog trainer is to help you have a well behaved pup, and to help support a respectful and loving relationship with your best friend. I can help you find the best ways to train and motivate your dog while fitting it into your every day life. • Certified Professional Dog Trainer – Knowledge Assessed• Regularly troubleshoot owner and dog issues from housebreaking to leash reactivity• Integrate existing curriculum with class expectations, situations and experience levels• Organize and control classroom of puppies, people and the crowd of onlookers• Explain learning theory in an easy to understand and useful manner• Create class handouts for client reference• Consult with clients with reactive dogs and create behavior modification plans• Competed and Titled in both AKC and APDT Rally • Certified AKC Canine Good Citizen Evaluator Show less

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  Zoom room, inc.

  Jan 2012 - Mar 2014

  Dog trainer

  As an outside Contractor I had the responsibility to lead group training classes for puppies through Canine Good Citizen testing. I had the opportunity to work with many dog and handler teams and help build lasting relationships. Each class allowed me to manage several teams and keep each person engaged while also giving them lasting knowledge to continue training their dog on their own.