Michelle Usher

Michelle usher

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location of Michelle UsherWest Midlands, England, United Kingdom
  • Timeline

  • About me

    Human Resources Consultant at Capricorn Advisory Services

  • Education

    • University of wolverhampton

      -
      Post graduate degree in human resources management human resource management and services
    • The university of wolverhampton

      -
      Postgraduate degree in human resource management human resources management and services postgraduate

      Post graduate degree in Human Resource Management.

  • Experience

    • Nhs

      Jun 2002 - May 2011
      Od and learning manager

      Head of OD and Staff Development. Responsible for leadership and management development programme design and deliver, staff development programmes, facilitation of away day and Learning events. Developed Core values behavioural framework and embedded in people practices. Developed equality and diversity strategy and implementation. Undertook range change management of change management projects including coaching managers in handling change, delivery of change management training and outplacement support and redeployment programmes Show less

    • Organisational development and learning manager

      Dec 2012 - Dec 2018
      Organisational development and learning manager

      Head of OD and Learning responsible for all aspects of internal leadership and staff development to enable cultural change. Design and delivery of bespoke leadership and management development programmes for strategic and operational leaders. Talent management, incorporating leadership pipelines and development of apprenticeship strategy. Creation and uni-wide engagement of BCU core values and behavioural frameworks and embedding in people and performance management practices. Change management lead for workforce migration, implementing engagement programmes to encourage adoption of new ways of working and customer focus. Design and delivery of away days and blended learning interventions. Responsible for corporate training for all staff, incorporating compliance and online learning. Training needs analysis and evaluation metrics to evidence ROI. Led engagement surveys, analysis and business partnering to develop local strategies to address priorities. Working with PwC as part of corporate task force, applying structured change management methodology to identify and deliver organisational efficiencies and service improvements. Compile and present reports and papers to executive team and senior managers. Line manage staff in OD& Learning Team and responsible for corporate staff development and leadership budget. Compile tenders and training specifications, procurement and contract management. Show less

    • Birmingham city university

      Dec 2018 - Jan 2019
      Organisational change programme manager

      Overseeing large scale change and migration of staff to new locations and new working practices. Supporting senior management teams and line managers in leading on staff engagement to inform new ways of working to enhance customer experience.

    • Freelance/contract

      Jan 2019 - Jun 2020
      Freelance consultant

      Undertaking HR, learning and development consultancy contracts and providing personal coaching support to enable effective change at organisational and individual level.

    • Capricorn advisory services

      Jul 2020 - now
      Human resources consultant and executive coach

      Specialist in executive and 121 coaching, leadership development, change management, organisational and learning development across a range of sectors. Skilled in coaching clients in areas of career and professional development, building confidence, self-esteem and resilience. Working with unemployed and job seeking clients to develop interviewing skills and techniques. Providing executive coaching to enhance leadership performance, communication skills, innovation and enterprise.

  • Licenses & Certifications

    • Nlp practitioner

      Leicester royal infirmary