Experience

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  Carrabba's italian grill

  Aug 2006 - Dec 2009

  Server

  This position involves serving customers in a dine-in environment, taking orders, and delivering food.

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  George mason university program board

  Aug 2008 - May 2009

  Special events vice-chair

  Planning free on-campus events for GMU students to attend.

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  George mason university office of housing and residence life

  Oct 2008 - May 2010

  Resident advisor

  Maintained a positive sense of community by observing and responding to residents' needs.Facilitated weekly events which build community, promote education and safety, and accommodate to the interests of the residents living on the hall.Enforced community standards and policies as outlined by the Office of Housing and Residence Life and respond to emergency situations on a 24-hour basis. Head Resident Advisor of Training (Fall 2010)Created Resident Advisor training programs outlining University policies and procedures.Served as point of contact for Resident Advisors to resolve community concerns. Provided on-call assistance for a neighborhood of 2,400 residents. Conference Assistant Summer 2010Supported and assisted with GMU-hosted conferences and facilities management. Coordinated conference help desk to solve maintenance issues and requests. Show less

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  George mason university

  May 2010 - Aug 2010

  Conference assistant summer

  Supported and assisted with GMU-hosted conferences and facilities management. Coordinated conference help desk to solve maintenance issues and requests.

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  George mason university office of housing and residence life

  Sept 2010 - Dec 2010

  Head resident advisor of training

  Create and deliver Resident Advisor training programs outlining University policies, procedures, and tools. Serve as primary point of contact for Resident Advisors to escalate community concerns and issues. Coordinate emergency response team and develop documentation for GMU management review.

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  Wonders of washington

  Feb 2011 - Jul 2011

  Program assistant

  2011Lead trips into the Washington, D.C. area and provide commentary for participants. Conduct educational workshops at the center involving venue arrangements, entertainment, speakers, recreation, and curriculum development for ongoing programs. Carry out departmental duties relating to resource development, marketing, accounting, hospitality, and supply services.

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  National 4-h youth conference center

  Jul 2011 - Dec 2011

  Front desk clerk

  As a front desk clerk I was responsible for preparing for conferences by entering in rooming lists and making room keys. Front desk clerks were also the main communication hub for the 4H Center staff and the front line of customer service for guests.

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  National student clearinghouse

  Jan 2012 - Jul 2013

  Client support representative ii

  As a Client Support representative, I am responsible for maintaining daily communication with staff members at colleges and universities to keep student records up to date in our database and available for third party requestors attempting to verify student degrees/enrollment.

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  University of west florida housing and residence life

  Aug 2013 - May 2015

  Hall director

   Supervise a staff of six Resident Assistants and five Student Desk Assistants.  Manage a residence hall of 192 upperclassmen residents.  Provide on-call assistance in a duty rotation for campus housing with approximately 2,000 residents.  Oversee residence hall opening and closing tasks such as distribution of keys, completing paperwork, and approving room changes.  Manage a residence hall budget of over $2,000.  Serve on both Residence Life and campus-wide committees.  Co-advise a residence hall Community Council organization.  Coordinate RA tasks including health and safety inspections and programming.  Collaborate with an outside organization for community service events once a semester.  Facilitate educational conferences and housing interventions to address student behavior.  Serve as a liaison for maintenance and custodial staff members. Show less

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  Florida atlantic university

  May 2014 - Aug 2014

  Acuho-i summer housing/operations intern

  • Continue to develop and format Good Neighbor Guide for the 2014-2015 year • Work with Summer Resident Assistants to plan and coordinate programs for the Summer residents • Shadow Orientation team to experience overnight orientation • Meet with Programming Board department, assist with any large scale programming opportunities• Assist with planning the RSA retreat as well as attend/lead a session• Meet with class offices to learn more information about LCs • Participate in an on-call duty rotation for both residence halls at the Jupiter campus• Meet staff from other campus departments to learn about the day to day functions of the university • Other duties as assigned Show less

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  Unc charlotte

  Jul 2015 - Jul 2019

  Residence coordinator
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  Mercy university

  Oct 2019 - Nov 2024

  • Associate Director of Community Standards and Student Conduct

    Feb 2020 - Nov 2024

  • PACT Counselor

    Oct 2019 - Feb 2020
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  University of north carolina at charlotte

  Nov 2024 - now

  Associate university ombuds