Mônica Gonçalves

Mônica gonçalves

bookmark on deepenrich
location of Mônica GonçalvesSão Paulo, São Paulo, Brasil
Followers of Mônica Gonçalves177 followers
  • Timeline

  • About me

    Tour Guide | Self Employee

  • Education

    • Centro universitário ibero-americano

      1993 - 1997
      Bachelor's degree hospitality administration/management
    • Fatec sebrae

      2016 - 2017
      Tour guide tourism
  • Experience

    • Abigraf - brazilian association of graphic industries

      Jan 1995 - Jan 1996
      Communication and events assistant

      Organization of worldwide meetings and events for the President of the Association and members, including documents, agendas and logistics planning.

    • Marriott bayside miami

      Nov 1996 - Jan 1997
      Intern at events and meetings

      University internship program for professional training with practice in the study area. Monitoring and studies on the functioning of the Events Department and the entire routine with theoretical and practical lessons for 6 months.

    • Renaissance hotel são paulo

      Jul 1997 - Nov 2000
      Events assistant

      Organization of congresses, conferences and artistic events.

    • Operational consulting for hotels, restaurants and venues events - são paulo and ilhabela

      Jan 2000 - Jan 2004
      Consultant

      - Development of operational projects and staff training, qualifying services for F&B.* Tantra Restaurant - São Paulo / SP* Tantra Events - São Paulo / SP* Fazenda Siriuba Hotel - Ilhabela / SP* Pousada Solar Singuitta (Hotel) - Ilhabela / SP

    • Jumeirah carlton tower london

      Jan 2005 - Jan 2009
      Casual staff

      Casual associate for VIP services, high profile corporate and political meetings.

    • Renaissance chancery court london

      Jan 2005 - Jan 2008
      Banqueting operations supervisor

      In charge of VIP and high profile corporate events, meetings and weddings of various nationalities.Special trainings by head chefs at the kitchen, front and back offices.

    • Operational consulting for hotels, restaurants and event companies

      Jan 2009 - now
      Consultant

      Development of operational projects and staff training, the care services to qualifying for F&B.

    • Centro britânico english school

      Jul 2010 - Jun 2016
      Teacher

      Teaching English language for pupils aged 5 to 14 in different levels through CELTA method (Cambridge) and for adults a specific course for hospitality workers.

    • Self employee

      Jan 2016 - now
      Tour guide

      As a tour guide, my job involves introducing tourists to the unique and popular attractions, such as historical monuments, botanical gardens, parks, museums, art galleries and other areas of cultural interest.My primary responsibilities include planning and organising tours around a certain area of interest, play the role of a cultural ambassador, offering commentary and interesting titbits of information, which allow visitors to fully experience and enjoy the social, cultural and historical highlights. Exibir menos

  • Licenses & Certifications

    • Criação de reservas aéreas - pnr (passenger name record)

      Travel academy
      Nov 2018
    • Emissão de bilhetes

      Travel academy treinamentos
      Nov 2018
    • Tarifas aéreas - cálculo tarifári

      Travel academy treinamentos
      Nov 2018