Experience

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  Clarivate

  Jan 1996 - Jan 2002

  Lead analyst, team leader

  Formerly Thomson & Thomson. Earned multiple promotions with this leading provider of trademark research and brand protection solutions that held up to 80% of market share during tenor.• Partnered with sales team to meet with clients and clearly articulate research process; created tailored solutions for Fortune 500 companies that increased renewed contracts and win-backs from competitors by 20%.• Identified, coached, developed and managed performance of 15 research analysts through feedback sessions, skill assessments, quality assurance and annual evaluations; generated the highest revenue of all regional teams.• Directed and coordinated all production activities in a fast paced, multi-shift environment, where 100’s of research reports were ordered, conducted and shipped on a daily basis.• Co-created and implemented the first ever employee reward and recognition program; increased morale by 15%. • Created and implemented the first Q&A process for a specific product identifying errors that saved company from potential lawsuits costing over $1M in legal fees.• Trained employees and clients, on the effective use of proprietary digital platform, increasing sales by 7%.• Produced high-quality trademark research reports and product quality reviews for the top-tier, Fortune 500 companies and sensitive client accounts worth $4M in annual revenue. Show less

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  Lincoln leadership llc

  Jan 2003 - now

  Executive and leadership coach; program designer & facilitator

  Design customized coaching engagements and leadership development programs that catalyze coach-like leaders and coaching cultures.• Built strong rapport with prospects, using values and solution sales methodologies and case studies, maintaining a 90% lead-to-sales record.• Developed and facilitated workshops to train executives using 360 Feedback Assessments with individualized coaching follow-up that increased integrated leadership skills. Developed action plans that resulted in improved performance, enhanced relationships and promotions for key stakeholders.• Designed and delivered engaging, customized, in-person and instructor led virtual workshops aligned with organizational goals. • Coached individual clients to clarify goals, boost motivation, present options for new behaviors and thought patterns, developed action plans that drove toward execution leading to repeat business and high client retention rates with relationships lasting over 10 years. • Co-led the Boston Coaching Network; designed educational workshops and retreats for the greater Boston community. • Coached student coaches during the renowned CTI certification process with a 100% success rate.• Mentored students of CTI's prestigious, international leadership development program, for which I am a graduate. Selected as part of the leadership team, 2011-2012. Show less

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  Omada health

  Dec 2015 - Jul 2017

  Health coach, east regional lead

  Digital Therapeutics Company serving Fortune 500 companies - providing their employees with a new, cost-effective approach to wellness initiatives. • Provided customized coaching services to executives, managers, and administrative staff; exceeded feedback ratings by 19.5%. • Coached employees by utilizing individual assessment; led a comprehensive 16-week program including online educational materials, daily virtual communication, behavioral goal setting, objective clarification and problem-solving with 90% success rate. • Collaborated with Brand & Marketing and Sales teams to renew 100% of coaching contracts.• Served as East Regional Lead; created forums for regional team members to articulate goals and objectives in a focused format resulting in 27% higher engagement and retention compared to other regions. • Designed and facilitated system-wide coach training that became a part of the national curriculum and received the highest approval rating by 85% of participants. • Analyzed, identified and articulated best practices for Peer Feedback Committee that systematically aligned metrics with performance management process and increased coaches effectiveness and engagement. Show less

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  Icf new england

  Jun 2018 - now

  Vp of education & professional development, board of directors

  ICFNE is one of the largest, most active ICF chapter in the world. The ICFNE coaching community offers professional coaches a venue to interact with, support and be supported by fellow coaches. ICFNE is the premier professional coaching association in New England. •Volunteer leadership role on the Board of Directors. •Designed educational programming for 2018-20; vetting/hiring facilitators, hosting and managing 10+ events per year.•Streamlined educational event processes, creating a RACI matrix for both virtual and live events, working closely with membership and marketing. •Reduced programming budget by 70% while increasing attendance to virtual events by 35%.•Created and managed a programming committee of volunteer members to assist with events. Show less

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  Harvard business school executive education

  Aug 2019 - now

  Executive coach & facilitator

  HBS Executive Education programs prepare executives for the highest levels of business leadership in immersive programs that accelerate personal and professional growth. Executives gain new strategic insights, global perspectives, and leadership skills that enable them to lead change, drive innovation, and sustain a competitive advantage. As an Executive Coach & Group Process Facilitator, I work in concert with esteemed HBS faculty, for numerous HBS executive education programs including AMP, PLD, GMP, OPM, SELPCH & HPLPV. • Executive coaching, team diagnostics, and group process facilitation.• Developed senior leaders from a diverse set of cultures and industries.• Facilitated learning and development process, in alignment with HBS faculty.• Leveraged 360 feedback & EQ assessments, team diagnostic and other development tools. • Facilitated dual-language programs with the use of translators/interpreters. Show less