Erika Bailey, PMP, SSM

Erika bailey, pmp, ssm

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location of Erika Bailey, PMP, SSMBaltimore, Maryland, United States
  • Timeline

  • About me

    IT Project Manager

  • Education

    • Wall high school

      -
    • Rutgers university

      2002 - 2006
      Bs biological sciences
    • Sam houston state university

      2006 - 2008
      Ma health
  • Experience

    • Sam houston state university

      Aug 2006 - May 2008
      Graduate assistant - intramural sports

      •Directly supervised fourteen Intramural supervisors, eight game managers and approximately 75 officials. •Assisted with developing a $95,000 total budget including an operations and maintenance account and a student wage account•Responsible for risk management of all Intramural facilities and participants.•Organized and conducted officials training clinics which included flag football, volleyball, soccer, basketball, softball, 4v4 flag football, and 7v7 soccer.•Interviewed, hired, and trained new Intramural supervisors and game managers.•Planned and facilitated weekly supervisor, game manager, and official meetings.•Evaluated Intramural supervisors and game managers on a semester basis.•Updated the Intramural Sports Supervisor manual when needed.•Coordinated payroll for Intramural Sports employees on a bi-weekly basis.•Created schedules and brackets for Intramural Sports activities.•Addressed and resolved conflicts, concerns, and disciplinary cases.•Maintained the Intramural Sports web page by posting scores/schedules/stats online. Responsible for marketing of all programs.•Collaborated with facilities staff to reserve space for Intramural Sports activities. Show less

    • Loft

      Sept 2008 - Jul 2020
      Sales lead/sales associate, ann taylor

      •Directs client experience efforts that are consistent with ANN INC. standards; coaches associates on the client experience to increase transactions and capture client opportunities.•Develops team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention and motivation.•Ensures attainment of sales, payroll and inventory shortage goals.•Directs merchandise presentation, restocking and recovery to maximize productivity.•Understands the ANN INC. culture and ensures compliance with all ANN INC. Values & Behaviors, as well as store operational standards. Show less

    • Loyola university maryland

      Nov 2008 - Nov 2010
      Assistant director of recreational sports

      •Coordinated with Associate Director of Facilities, Associate Director of Business and Programs, and Assistant Director of Intramurals and Club Sports on additional staffing, setup, logistics and operational needs for all reservations. •Assisted with monitoring and inspecting all recreational facilities and equipment to ensure safety of participants following risk management guidelines.•Served as secondary Risk Manager for Recreational Sports Department who worked with colleagues to develop procedures, protocols and training to ensure the safety of program participants and all departmental employees.•Hired, trained, scheduled, supervised and evaluated student employees. •Managed assigned budgets for equipment and student wages.•Scheduled, Hired, and supervised all instructors for Department Instructional Programming.•Maintained all facility schedules/calendars to prevent scheduling conflicts.•Oversaw computer modules and training for equipment check-out and racquetball and squash court reservations.•Utilized MS Outlook, MS Excel, and CSI Spectrum NG for scheduling facility reservations.•Updated department web page with daily, weekly and monthly schedules, group usage, and special events. •Coordinated with other Campus Departments for joint special event programming within the Fitness and Aquatic Center. Show less

    • Cdw•g

      Nov 2010 - Nov 2016

      • Developed, forecasted, and maintained project schedules, project budgets, and project scopes.• Provided validation of data for use in presentations, metrics, and reporting of information in MS Excel.• Monitored project status and reported project details to senior program managers for larger, multi-year engagements.• Managed the full life-cycle of each statement of work (SOW) which included drafting, editing, and negotiating terms and conditions in accordance with departmental guidelines and procedures.• Managed billing, invoices, and audits, for each project managed. • Reviewed departmental processes and implemented improvements as necessary.• Served as conduit for cross-functional collaboration and knowledge sharing.• Assessed, compiled, reviewed, and presented performance metrics to the Professional Services Vice President, Directors, and other stakeholders on a scheduled basis.• Reviewed and resolved stakeholder issues.• Completed related management reporting action items (i.e., account statements, market totals, credit adjustments).• Learned multiple in house systems (Changepoint, AS400, SPS) in order to maximize productivity. • Assisted in identification of system and software issues as they occurred.• Served as mentor/trainer for newly hired SOW drafters and project coordinators to assist with general and technology-specificissues. Show less •Outbound calling to potential and established customers on a daily basis. •Ability to establish and expand relationships with key executives and decision makers within each customer and territory. •Demonstrate ability to close sales and overcome customer objections. •Ability to position CDW’s solutions as a strategic advantage to our customers’ long term needs. •Develop and maintain exceptional consultative relationships with existing customers. •Build relationships with customers through remote communications. •Process orders, quotes, and resolve any issues expeditiously. •Develop manufacturer relationships and understand the procedural and structural intricacies by our most commonly used manufacturers including their unique licensing and quoting models.•Proactively uncovered opportunities and pain points to increase sales and profitability.•Developed 150+ accounts resulting in a 2 million dollar account base•Fostered and maintained long term relationships with each contact.•Support and set up appointments for the Field Account Executive. Show less

      • Federal Service Contract Negotiator

        Oct 2013 - Nov 2016
      • Federal Account Manager

        Nov 2010 - Sept 2013
    • Planet home lending, llc

      Dec 2016 - Sept 2017
      Procurement analyst
    • Wolters kluwer health

      Sept 2017 - Mar 2022
      Senior project manager
    • Project outlier

      Jan 2022 - now
      Sr consultant, it project manager
  • Licenses & Certifications

    • Agile project leadership

      Linkedin
      Apr 2021
      View certificate certificate
    • Becoming an agile coach

      Linkedin
      Apr 2021
      View certificate certificate
    • Ssm

      Scaled agile, inc.
    • Project management professional (pmp)

      Project management institute
      Nov 2014