Experience

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  J.d. abrams, l.p.

  May 1998 - Jan 2005

  Assistant for project management

  Maintained Field Office worked directly with the Army Corps of Engineer Fort Bliss Arm Base. Worked with Sub Contractors, submission of submittal forms, payroll, pay forms, general office duties.

• 

  At&t

  May 2005 - Oct 2023

  Sales Operations Regional Compensation AnalystValidate complex Issues| Analyze sales compensation | takes InitiativeRegional Compensation Analyst - AT&T, Dallas, Texas (January 2010 to Present)• Analyze sales compensation and performance reports• Verify commissions accuracy between the compensation system and field sales reporting tool “My Comp”• Validate complex issues, questions and concerns perform audits, analyze and manual formulate compensation• Validate monthly recalculation for commission, research on reconciliations to ensure validity and proper payment application• Analyze audits for current month commission; Cingle point, three month trending report, short term disability reports, Status report, eLink my time report, store report, new hire, transfers, term and no show employees. • Monthly updates for quota setting, communication with additional channels for compensation. Insure quota is accurate for COR channel, track and update quota tool. • Collaboration with Onboarding, HR Staffing, OneStop support team, TPC Transaction processing Center regarding new hire No Shows• Collaboration to ensure accuracy of the compensation system Current Show less Sales Operations Central Region Onboarding Analyst - AT&T, Dallas, Texas (July 2008 to January 10)• Handle all New Hire On-Boarding activities for the entire South Texas region (~128 stores), Interact with managers at all 128 locations, as well as with 2 finance representatives in El Paso, to address various issues. Set up email accounts, establish domains, order badges, prepare welcome kits, and manage transfers/promotions across 5 regions and 27 markets• Collaboration with compensation analyst for STX markets to insure accuracy in position, location, effective new hire dates and finalize multiple audits for COR commission. Participated in key projects that included the following:- UAT Testing- Contributed to large-scale project that involved testing all areas for Development, IT, and Sales Operations. Pulled Customer Care into Cingle point and tested Mobility COR; ensured full functionality for CinglePoint enhancements.- Scarf Automation – Worked jointly with the development team to identify a better solution to replace SCARF form, participating in calls to determine business requirements for the new, automated form. Served as a key catalyst in transforming SCARF into a comprehensive tool.- CinglePoint II Testing – Conducted testing for the automation of new hire ADD/Terms, testing functionality to ensure proper development to automate from CENET to CinglePoint.- JackTrack – Worked with TPC Code Management team to pinpoint solutions for replacing Jack Track, using a proactive communications approach to meet deadlines and submit proper requests.- Zodiac – Played instrumental role in assisting with the Zodiac acquisition onboarding/system set-up. Assisted with data/reporting and worked through employee accounts to ensure zero duplication. Show less Associate Financial Analyst - AT&T, El Paso, Texas (July 2007 to July 2008)• Onboarded and setup new vendor partners in the downstream systems, including billing system, point of sale system and the commissions interface• Advanced use of Excel, Data Repository, Microsoft Access and Business Objects and provided timely and accurate data for management analysis• Validate complex issues, questions and concerns sent to the compensation inbox • Validate and submit Borg tickets, My Logins tickets for several applications. Show less Finance Representative II - AT&T, El Paso, Texas (May 2005 to July 2007)• Onboarded and setup new vendor partners in the downstream systems, including billing system, point of sale system and the commissions interface• Provided Tier-1 support and solved technical problems of seller profiles as issues occurred in the field• Conducted compensation activities including sales code changes, reconciles and sales exceptions • Researched and determined disputed sales• Analyzed monthly commission to include review of variances• Processed monthly audits to ensure commission accuracy• Regularly collaborated with Sales Operations and market contacts Show less

  • MSS Sales Manager Mi60/Agent

    Jan 2021 - Oct 2023

  • Assistant Store Manager/Retail Sales

    Apr 2015 - Dec 2021

  • Regional Compensaton Analyst

    Jan 2010 - Mar 2015

  • Regional Onboarding Analyst

    Jul 2008 - Jan 2010

  • Associate Financial Analyst

    Jul 2007 - Jul 2008

  • Finance Representative II

    May 2005 - Jul 2008