Rabiatul Adawiyah Rosli

Experience

• 

  Raffles Medical Group

  Jan 2014 - May 2014

  Patient Service Assistant

  • Handled clients with tact, patience and diplomacy, both face-to-face and over the phone. Able to pick up essential skills such as communication and empathy• Worked closely with colleagues and external parties at all levels to provide quality deliverables to clients

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  Certis CISCO Singapore

  Dec 2015 - Jan 2016

  Research and Development Intern, International Business Department

  • Conducted in-depth market analysis of the Managed Security Services industry in worldwide markets for higher management strategic decisions• Diligently scheduled meetings with external parties for superiors

• 

  Aditya Birla Sun life Asset Management

  Sept 2017 - Jan 2018

  Operations Assistant

  • Completed daily and monthly reports on funds’ performance and cash flows, ascertaining the accuracy of information before sending them promptly to key stakeholders• Assisted in the onboarding of counterparties for broker empanelment, liaising with counterparty to assure the completeness of required documents and to verify details before handing information for compliance checking• Verify daily trades and redress any discrepancies between Bloomberg Asset and Investment Manager (AIM) platform and broker contract notes, ensuring all trades are correct and settled as quickly and efficiently as possible Show less

• 

  BNY Mellon

  Apr 2018 - Oct 2020

  • Liaised with global team members for the consolidation of a cross-regional business function into a single operational team, streamlining processes and refining inconsistencies to enable a smooth transition for both internal and external clients• Provided securities lending support to clients, by preparing daily reporting and communicating to counterparties to identify and correct any discrepancies in trade information, ascertaining trade settlement before market deadline• Reviewed and updated Standard Operating Procedures (SOP) to ensure that internal processes are revised to the latest requirements and easy to follow by other users• Trained and guided junior team members on various business functions, ensuring knowledge exchange is consistent to avoid discrepancies in processes Show less

  • Intermediate Representative, Client Processing

    Sept 2019 - Oct 2020

  • Representative, Client Processing

    Apr 2018 - Sept 2019