Diana Morris, MBA

Experience

• 

  Symantec

  Sept 2007 - Nov 2019

  Collaborated with internal cross-functional and global teams to document current data and reportingmethodology providing global automated sales data.Developed and automated worldwide standardized metrics and KPIs for sales teams utilizing BusinessObjects Business Intelligence reporting for global sales performance data.Provided trend analysis for areas of improvement in business, such as sales cycle and opportunity forecast stage.Automated 200+ excel based reports into BI BusinessObjects and QlikSense, globally.Onboarded and managed new tool for FY20 territory and quota allocation and yearly go to market planning. Show less Co-led development and delivery of globally consistent and scalable sales dashboards using QlikSense BI tool.Supported West Region Sales SVP, Sales Representatives, and Sales Operations daily reporting and data needs, end of quarter and ad-hoc reporting requests.Trained sales users on Qlikview self-serve reporting tool created within Salesforce.com.Managed and updated accounts and opportunity ownership for new territory coverage model in Salesforce.com.Key Accomplishments: Achievers MVP Club | Extraordinary Leader Role Award (Internal Company Award) Show less Managed 16 Sales Operations professionals, in support of $200M annual business in Western United States.Increased productivity of team by driving process improvements and sharing best practices in support of field sales.Interacted with sales operations team, customers, management, and internal functional groups to discuss matters between functional areas and company divisions.Collaborated with internal cross-functional and global teams on work stream improvements to advance operational goals simply and efficiently.Assigned and clarified tasks, checked progress, provided guidance, and drove best practices for Sales Operations.Hired Sales Operations team and prioritized resources, including all feedback and performance review related activities. Show less Supported operations next to Vice President of Central Region sales, including managing end of quarterforecasting calls, salesforce.com opportunity reporting and analysis, week over week analysis of the health of the business.Assisted VP of Sales and financial analyst with regional bookings reconciliation to report final quarterly revenue finish up to management.Advised team of 5 Sales Operations professionals in a managerial capacity.Key Accomplishments: FY14 Directors Choice Award | FY14 Sales Associate of the Quarter Award, North America Show less

  • Sales Insights, Americas Sales Operations

    Jan 2016 - Nov 2019

  • Planning and Performance Analyst

    Apr 2015 - Dec 2015

  • Sales Operations Manager

    Jul 2013 - Apr 2015

  • Lead Sales Associate, Central, promotion

    Apr 2012 - Jul 2013

  • Senior Sales Associate, South Central

    Sept 2007 - Apr 2012
• 

  Kaspersky

  Nov 2019 - Jun 2024

  Sales Enablement Programs Manager, Global Sales Operations

  Provided process and data consistency across Sales & Marketing CRM systems.Developed, implemented, and supported globally aligned processes, tools, data, and documentation.Provided Salesforce.com training, policy/process updates, and CRM data maintenance for Latin America and North America Sales and Marketing. Utilized Salesforce.com to create reports, dashboards, and Sales Forecasts and improve Pipeline Management.Improved sales team operation efficiencies and trained B2B and B2C teams on sales and marketing tools, and processes.Managed the creation of a first-time Sales and Marketing Onboarding Course on the SuccessFactors platform.Key Accomplishments: North America Apex Award | Outstanding Achievement (given by head of Sales Enablement for contribution to development of processes) Show less

• 

  Connection

  Aug 2024 - now

  Segment Marketing Manager