Dhafer Alharthi

Dhafer alharthi

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location of Dhafer Alharthiمكة جدة السعودية
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  • Timeline

    Jan 2009 - Nov 2010

    Sales Officer

    Zain KSA
    Feb 2011 - Mar 2012

    Electronics Specialist

    Saudi BinLaden Group
    Jul 2012 - Dec 2014

    Telecom Specialist

    Ministry of Defense and Aviation
    Sept 2018 - Jan 2023

    Senior Telecom Engineer

    stc
    Jeddah, Makkah, Saudi Arabia
    Current Company
    Feb 2023 - Feb 2023

    Senior INOC Engineer

    center3
  • About me

    Senior INOC Engineer | KPI , ITIL |

  • Education

    • University of jeddah

      -
      Master's degree management information systems
    • Auckland university of technology

      -
      Master's degree business administration and management, general
    • College of telecom & information

      -
      Bachelor's degree telecommunications engineering
    • College of telecom & information

      -
      Associate's degree telecommunications technology/technician
    • King abdulaziz university

      -
      Bachelor's degree human resources management
  • Experience

    • Zain ksa

      Jan 2009 - Nov 2010
      Sales officer

      Sales Officer at Zain Co.•Greet customers. • Help customers to find right product. • Provide customers with information about services. • Achieve monthly sales target. • Keep track of inventory and update related department. • Elevate complaints to Management

    • Saudi binladen group

      Feb 2011 - Mar 2012
      Electronics specialist

      • Troubleshoot and replace malfunctioned components. • Ensure smooth operation of factory machines. • Diagnose defects and analyze blueprints. • Conduct installations according to recommended procedures. • Create technical reports

    • Ministry of defense and aviation

      Jul 2012 - Dec 2014
      Telecom specialist

      • Operation and Maintenance of radio communication systems. • Conduct data/voice tests with remote sites. • Performing link analysis for carriers. • Optical fiber splicing and termination. • Hands on Spectrum Analyzer, Microwave Frequency Generator etc.

    • Stc

      Sept 2018 - Jan 2023

      • Monitoring network performance and uptime and responded quickly to incidents.• Troubleshooting & rectification of faults for SDH/DWDM equipment from all available Submarine cable Vendors /Technologies : Ciena, Huawei, Alcatel-Lucent (ALU) and Mitsubishi ..etc. • Handling of Maintenance Downtimes & Threatening Conditions, through required configuration changes. • Preparation of Daily, Weekly & Monthly reports, in addition to the occasional ones – as required by Management. • Managing technical escalations to ensure fault rectification within agreed Service Level Agreements. • Overseeing installation, PAT& FAT activities for submarine system projects and upgrades. • Maintaining tools and test equipment. • Management of station spares through RMA process. عرض أقل

      • Senior Telecom Engineer

        Dec 2019 - Jan 2023
      • Telecom Engineer

        Sept 2018 - Nov 2019
    • Center3

      Feb 2023 - Feb 2023
      Senior inoc engineer
  • Licenses & Certifications

    • Itil foundation level

      Axelos global best practice
      Jan 2022
    • Certified kpi professional

      The kpi institute
      Jul 2022