Veronika Ludwig

Experience

• 

  Fahrschule Hans Ludwig

  Jan 1996 - Jan 1998

  Secretary / Receptionist

  Advise & Service driving licenses / Administration

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  Toom Markt

  Jan 1996 - Jan 1998

  Sales Clerk
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  Ipt (Institut für Personalwirtschaft & Management Training)

  Jan 1999 - Jan 2001

  Secretary / Assistant

  Expansion and maintenance of customer databaseProcessing of inquiries regarding seminarsPreparation of training materials

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  Universal Electronics

  Oct 2001 - Jul 2022

  Versatility - combining technical, administrative as well as commercial skills: • Database Administration & Data Management: Benchmark, Validation, Web Scraping & Analysis, Update• B2B Customer Service: Expansion & Maintenance of contacts, CE show preparation & representation• Project Management: coordination of data collection, (Supplier) Sourcing• Product Management: Web Research & Market Analysis, Prioritization, Competitor Analysis, User Feedback evaluation, Troubleshooting & Reporting• Training & Coaching: Guidance & Support for colleagues• Process Description & Archiving: Creating Technical Specifications, User Manuals & Guidelines • Process Improvement: UX setup & refinement, idea collection, wireframe creation, presentation• (Infrared) Codes & Protocol Analysis• Software Tests: Release Testing & Reporting• Compatibility Tests: cross-functional behaviour of different devices - What if…?• Support for various other departments Show less

  • Database Engineer

    May 2006 - Jul 2022

  • Technical Assistant

    Jan 2005 - Jun 2006

  • Customer Service Representative

    Oct 2001 - Jan 2006
• 

  Schirmers. agentur für kommunikation

  Feb 2023 - Nov 2024

  Project Manager

  Connecting people and ideas | Getting the right stuff to the right people at the right time• Project coordination• Market research & analysis• Product requirement analysis• Definition of user requirements• Translation of customer requirements into briefings and to-dos• Backlog Management & refinement• B2B Customer Support• Process improvement• Quotation creation• Accounting & Budgeting• Internal support

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  Marantec Group

  Dec 2024 - now

  Produktmanager

  Update folgt!