Carolyn Jay Pang

Experience

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  VEOLIA Aguas del Arcchipielago

  Nov 2006 - May 2015

  Sales and Corporate Customer Leader

  − Managed, coordinated and executed corporate sales from $10K and $500K− Supervised the billing process to comply with the National Tax Regulations of Colombia.− Acquired 50+ New Corporate Accounts by leading the Sales Group.− Performed monthly KPI’s presentations for the Board of Directors.

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  TELEISLAS

  Jun 2015 - Jun 2016

  Planning Leader

  − Coordinated, organized and implemented projects with budget from $50K and $250K− Supervised the institutional annual budget.− Programmed and implemented monthly quality audits for the management system.− Created and presented KPI’s in the Board of Directors.

• 

  Servicio Nacional de Aprendizaje - SENA

  Mar 2017 - Dec 2018

  Quality Control Specialist

  − Led Quality Team in Regional SENA and 2 sectionals in the Archipelago.− Programmed and implemented annual internal quality audits for SENA.− Coordinated and executed meetings and quality training to employees and new students.− Maintained and updated the Standard Operating Procedures for the institution.− Compiled, analyzed and reported Quality Indicators (Monthly, biannual, quarterly and annual).

• 

  TvIsla Ltda

  Sept 2019 - Dec 2021

  Project Leader

  − Compiled and analyzed databases to extract eligible customers for the Social Connectivity Project.− Led and supervised the installation schedule of 660 houses with wireless internet.− Purchased technical equipment, followed the budget and supervised the installation of 21 free wifi access points in the Archipelago.− Submitted and reconciled monthly reports in a timely manner.

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  Hardisty Fresh Market

  Jul 2023 - now

  Retail Sales Supervisor