Experience

• 

  Sofia airport

  Sept 2015 - Aug 2024

  Key responsibilities: - Measuring and analyzing the key performance indicators of the ground handling division in order to present it to the C-level management;- Managing the safety and quality risk assessment of the whole division (8 departments included with around 400 employees) in terms of operational and non-operational issues- Performing quality and safety audits, checks and observations- Managing the safety management system of the ground handling- Providing assistance to external auditors and implementing corrective actions when necessary- Coaching the staff of the ground handling division on monthly basis- Participating in negotiation meetings with future customers. Show less

  • Chief Expert - Standards | New technology | Quality management of Aviation training center

    Jul 2022 - Aug 2024

  • Chief Expert & Deputy head of Quality and safety assurance dept. - Ground handling Division

    Dec 2020 - Aug 2022

  • Freight Export Specialist

    May 2018 - Dec 2020

  • Ticketing Agent

    Sept 2015 - Apr 2018
• 

  Compass cargo airlines

  Aug 2024 - now

  Safety officer & emergency response manager