Experience

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  T-ht

  Nov 2008 - Nov 2010

  Agent

  I worked as a agent in call centre.- Received reference letter

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  Edukos - edukacijski centar

  Jan 2011 - Nov 2011

  Marketing manager

  Marketing manager and community manager

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  Tele2

  Mar 2011 - Mar 2013

  Salesman

  agent for mobile telecommunication

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  Kurtuvenu regioninis parkas

  Mar 2013 - Dec 2013

  Volunteer work

  I have worked as a volunteer in Kurtuvenai regional park where I helped office staff in everyday work.- Received reference letter and certificate

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  Sykes

  Mar 2014 - Dec 2016

  Customer service specialist

  As a Customer service specialist in Sykes Eastern Europe I was handling customer complaints, process orders, and I was providing information about an organization’s products and services.Also I was main office support for communication between local offices in Zagreb and Belgrade with headquarters in main office which was located in Cluj-Napoca, Romania.- Received two reference letters

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  Schneider electric energy & sustainability services

  Jan 2017 - Mar 2017

  Logistics coordinator

  Short term project for croatian market, working as a B2B Logistic Coordinator for Eastern Europe market- Received reference letter for my work

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  Vidaxl

  Apr 2017 - Jul 2017

  Logistics specialist

  • Receive shipments and ensure both quality and quantity• Trace, track and expedite purchase processes• Create and maintain contact with vendors and customers to ensure timely delivery of goods• Interact with third party logistics service providers• Audit freight cost and documentation• Ensure accuracy of all inventories• Maintain communication with warehouse staff to ensure proper working order• Review bills, invoices and purchase orders• Ensure all payments are processed in time• Assist customers with inquiries• Create packing lists and update shipment information in database• Organize files both manually and electronically• Monitor and facilitate repair orders• Coordinate deliveries for repaired or returned items• Ensure that the warehouse has sufficient space for incoming deliveries• Ensure that all items are properly numbered and tagged• Dispose of unserviceable or damaged items• Conduct safety procedures for outbound shipment vehicle• Reconcile hand receipts• Manage warehouse security related work such as preparing badges, passes and identification cards- Received reference letter Show less

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  Opel

  Jul 2017 - Aug 2018

  Social media manager

  •Deliberate planning and goal setting•Development of brand awareness and online reputation•Content management•SEO (search engine optimization) and generation of inbound traffic•Cultivation of leads and sales•Administrate the creation and publishing of relevant, original, high-quality content.•Identify and improve organizational development aspects that would improve content (ie: employee training, recognition and rewards for participation in the company’s marketing and online review building).•Create a regular publishing schedule.•Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.•Promote content through social advertising.-Received 2 reference letters for my work Show less

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  Lapland safaris

  Nov 2018 - Jan 2019

  Travel guide

  Worked as a travel guide In Levi,Finland for TUI Christmas holiday groups from United Kingdom.The work of the travel guide was independent, even though there were colleagues working in the same place at the same time.In practice, one Christmas guide was responsible for one group of customers. All of the bus guides needed to know thesame things. The travel guide is responsible for the agreed timetable, for leading the right customers to the right bus and forinforming the customers about the most important things. Travel guide knows well the place where the customers aretaken and is able to tell them where to go and what to do. Guide is at the same time an entertainer, a guide and acustomer service representative, and represents Lapland Safaris.- Received reference letter Show less

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  Sum talk - inditex

  Mar 2019 - Mar 2020

  Logistics specialist

  Organising transportation activities, including storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary. Coordinating and tracking movement of goods through logistic pathways.

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  Konecta corporativa - inditex

  Mar 2020 - Apr 2021

  Senior logistics specialist

  My responsibilities in this role were:Ensuring the integrity of import / export documentation such as Bills.Timely preparation of import documentation for all air and sea shipments requirement.Preparing and maintaining a delivery schedule and communicating to all relevant departments.Deliver against departmental KPIs.Verification of all freight invoices.Maintaining of system data requirements and ensuring integrity at all times.Maintain logistics of records.Working closely with project Manager.Track shipments across different channels.Resolve problems that are related to transportation and logistics systems.Develop weekly tracking reports, outline/schedule for All open orders.Comply with all Applicable Laws and regulations related to Health, Safety Rules.Manage and apply all QHSE polices in all business aspects.Maintaining a good relationship & interaction with team members and clients, keeping company information private & confidential, responsibility in achieving company`s objectives, maintain a professional and tidy appearance.Ensure proper care is taken when using company machinery and assets to prevent injury or damage. Show less

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  Raytheon espana sa

  Jun 2022 - Nov 2023

  Training administrator specialist

  In my previous role as a Training Administrator Specialist, I played a pivotal role in facilitating the successful execution of the organization's training initiatives. My primary responsibilities revolved around meticulously managing and supporting all aspects of the training process to ensure efficiency and effectiveness.Key Responsibilities:Coordinated training schedules, ensuring timely scheduling and execution of sessions.Tracked participant attendance and progress, providing valuable insights into program effectiveness.Maintained accurate records of training activities and participant feedback to facilitate continuous improvement.Acted as a liaison between trainers, management, and employees, addressing logistical and administrative issues during sessions.Stayed abreast of industry trends and best practices in training administration, integrating new methodologies into processes. Show less