Emma Dorgan

Experience

• 

  VWR

  Jul 2013 - Jul 2014

  Technical Support Associate

   Catering to customer’s needs and technical queries and co-ordinate with UK team for supplies and business needs. Responding quickly to all incoming sales enquiries after analyzing client requirement & following up with client for the order confirmation. Train new associates in the team & handling quality. Contacting various suppliers in UK and outside UK to source items to meet thecustomer’s requirements.

• 

  NMC Healthcare

  Aug 2014 - Mar 2016

  Sales Specialist

  Sales Initiatives:Performed as a link between healthcare trading company and doctors, medical center and hospital teams.Specialized in hands-on knowledge/experience in scores of laboratory products and addressed medical professionals’ questions convincingly.Worked independently and as a team to generate professional meetings with health-care professionals in order to sell medical products.Set up meetings for doctors, medical staff and professionals so that this information could be relayed optimallyPromoted and presented company’s medical-device products at hospitals, clinics and pharmacies.Sales Market Research:Analyzed and carried out market research to come up with innovative methods to generate greater sales.Kept up-to-date with competitors’ products and sales actions. Show less

• 

  Zurich Insurance Company Ltd

  Apr 2016 - Dec 2020

  Client Services Account Manager
• 

  Zurich Insurance

  Feb 2023 - now

  Client Services Account Manager