Experience

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  Areva t&d

  Aug 1993 - Dec 2010

  Identify and lead investigation of all Product quality related issues globally and manage associated interfaces to ensure issues are assessed for risk, action plans created and followed through and long term corrective actions identified. Handling of global customer complaints and representation of AREVA's quality commitment to international customers. Creation, implementation and management of the global recall process for Automation Products. Management of recalls in multi-country manufacturing sites and application of resolution strategies with customers and country representatives. Business Development, tender preparation, sales execution, design, construction, test and commissioning of protection panels for transmission and distribution utilities in Australia and New Zealand. Management of team of design engineers and sub-contractors. Technical query management, sales support and training delivery on the application of protective relays on power transmission and distribution networks. Principal lecturer on courses in Stafford, Iran, Canada and Tasmania on protection of power systems. Various positions in high voltage switch-gear type testing, protection relay type testing, sales support and applications including one year working in Lyon France in the High Voltage and Arc Physics development laboratory.

  • Global Product Quality Manager

    Jan 2008 - Dec 2010

  • Recall Programme Manager

    Sept 2005 - Jan 2008

  • Systems Manager

    Jul 2002 - Sept 2005

  • Senior Application Engineer

    Jan 1999 - Jul 2002

  • Electrical Engineer

    Aug 1993 - Jan 1999
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  Schneider electric

  Jan 2010 - Jun 2020

  Managing a team of application experts in 3 countries. Leading the resolution of global customer complaints and representation of Schneider’s quality commitment to international customers. Identify and lead investigation of all product quality related issues and manage associated interfaces to ensure risks are assessed, action plans created and followed through and long-term corrective actions identified. Lead manufacturing plant quality team including plant relocation, ISO Certification and customer approvals. Show less

  • Offer Quality Manager

    Jan 2019 - Jun 2020

  • Technical Support Manager

    Jan 2017 - Dec 2019

  • Global Customer Care & Quality Manager

    Jan 2010 - Jan 2017
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  Self-employed

  Dec 2020 - Feb 2022

  Risk consultant

  Design and implementation of product risk and safety processes.

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  Omicron electronics

  Feb 2022 - now

  Safety & quality consultant