
Marshall Sponder
Senior Web Analyst

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About me
FT Lecturer at Baruch College, Associate Professor at Rutgers University, CEO of WebMetricsGuru INC
Education

Rutgers University-New Brunswick
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Rutgers University-New Brunswick
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City University of New York-Hunter College
1971 - 1980BA Art and PsychologyMajored in Art, Minored in Psychology

Rutgers University-New Brunswick
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New York Institute of Technology
1986 - 1989MA Communications, Computer GraphicsActivities and Societies: Communications MA, worked with early Computer Graphics systems, as well Study Computer Graphics, Communications and Design

Baruch College
2002 - 2003Certificate Marketing ManagementActivities and Societies: Marketing Communications courses Was financed by 9/11 Fund
Experience

IBM.com
Mar 2003 - Dec 2008Senior Web AnalystProvided analysis of Search Engine Metrics, Web Data Metrics, & Search Engine Optimization.• Combined site analytics, qualitative data, virtual world analytics & Seibel data for IBM's Virtual Business Center resulting in $1.6 M of identified revenue opportunity for IBM's effort in Second Life Virtual World.• Envisioned, improved & maintained brand monitoring dashboards for web effectiveness at IBM.com combining qualitative & site analytics measures onto one scorecard.• Also executed scorecard of IBM Pressroom, combed Marketwire metrics on Press Release distribution with IBM site analytics. Showed pressroom team, for the FIRST time ever, the value of their press releases.• Measured effectiveness of branding campaigns around IBM BladeCenter & proved, for the FIRST time, a 25% sales lift & a 35% traffic lift on Blade keywords to IBM.com Systems group during campaign run by Ogilvy for IBM. Proved 10% lift in IBM Internal Search for Blade keywords during the same period. This work supported decision to engage Ogilvy. Show less

Web Analytics Association
Jan 2007 - Jan 2008Board DirectorFounded the Social Media Committee - had 87 members at one point, largest in WAA (now DAA history).

Now.seo
Jan 2008 - Sept 2010Various B2B clients including the New York Times & digital ad agencies.Highlights of Projects:• Used Omniture Site Catalyst & Discover2 Site Analytics platforms to analyze branding effectiveness of 2 major Brands & recommended if they should be split or not.• Show impact of blog columnists on major TV & Cable networks as it impacted New York Times traffic.• Authored Social Media Measurement Best Practices Guide for major electronics company instrumental in showing Social Media ROI for its campaigns. Also wrote Web analytics Best Practices Guide for division of large manufacturing conglomerate focusing on Web Trends & Google Analytics.• Designed Social Media Scorecard, including ROI tracking, for large Children’s furniture site using combination of Omniture Site Catalyst, Ranking Reports, & Google Analytics.• Created groundbreaking online marketing plans for musicians, visual artists, & internet celebrities such as Juliette Powell (Author, 33 Million People in the Room) leading to major improvements on their sites & leading to more bookings due to my strategy recommendations.. Show less Provide Site Analytics for effective business decision-making for Monster.com. Also for Affinity Labs, Military.com, Fastweb.com, MonsterTrak.com, Jobs.com, and various Monster Tier 1 International Sites• Developed Social Media Framework measurement document covering what Social Media to track & how.• Completed ComScore Media Metrix Audit for Monster Worldwide, Inc, saving company $200,000 in 2009/2010.• Produced Search Reporting linking multiple Monster properties together providing key insight resulting in 50% increase in Search Engine Traffic year to year.• Designed & presented Social Media Case Study at “Search Engine Strategies 2008” on effect of Social Media on increasing new visitors to Military.com. Brought together Monster.com & Military.com (a Monster subsidiary) & Buzzlogic. Show less
Independent SEO/Analytics Specialist
Mar 2003 - Sept 2010Senior Web Analyst, Insights Group, MONSTER WORLDWIDE, INC.
Jan 2008 - Jun 2009

Porter Novelli
Jan 2009 - Sept 2010Marshall developed a Social Media Metrics Program for Porter Novelli PR working with client teams for major brands such as Gillette, Braun, Epocrates, PepsiCo to name a few. Marshall started social media audits, monitoring for large brands, competitive analysis, SEO/SEM within PN Compass Framework. Started the Social Media Analytics group there
Social Media Analyst - Consultant
Aug 2009 - Sept 2010Social Media Analyst
Jan 2009 - Jan 2010

WCG
Sept 2010 - Nov 2011Senior Manager, AnalyticsProviding insight and analytics (Social Media, Web Analytics, Search, etc) to WCG clients.

Rutgers University
Sept 2011 - nowAssociate Professor (Part Time)Teach Social Media and The Arts coursework at Rutgers Mason Gross School of the Arts - with a partnership with Rutgers Business School.

ESavV Technologies
Nov 2011 - Dec 2012Analytics ConsultantI provide research, assessment and implementation for advanced analytics modeling, collection and dissemination for eSavV mobile, web and custom software solutions. I implement ultraviolet audits for company data and develop solutions to extrapolate and monetize these data. I incorporate analytics and metrics at the architectural level of a project to allow clients to see usage trends and leverage these results for maximum ROI.

WebMetricsGuru INC
Jun 2012 - Aug 2016CEO, Author of Social Media Analytics (2012) & Digital Analytics for Marketing (2018)Blogging about Search, Web Analytics, Social Media metrics at Webmetricsguru.com along with industry speaking engagements and press coverage. In recent months my company has produced Web Intelligence for clients and have developed a POV on how to go about it. Contact me if you are interested in learning more. Of late, more of my energy is devoted to teaching, lecturing, and writing, and much less towards consulting, so I will continue to look at consulting offers as they come in, but do not have the time to take on many or any new commitments due to my teaching schedule. Show less

UC Irvine
Jun 2012 - Feb 2013InstructorDeveloping and Teaching Social Media Measurement Course for UCI Extension (http://unex.uci.edu/courses/sectiondetail.aspx?year=2012&term=SUMMER&sid=00203

Baruch College
Jul 2013 - nowFull Time LecturerTeaching Web Analytics, Web Intelligence and Advanced Marketing Automation courses at Zicklin School of Business - transitioning from a PT Instructor to FT Lecturer starting late August, 2014.

Fashion Institute of Technology
Feb 2014 - Apr 2014Adjunct ProfessorCreate and deliver Social Media Analytics and Mobile Analytics courses for Fashion professionals at FITNYC continuing education.
Licenses & Certifications

Board of Advisors
IntegrascoOct 2010
Languages
- enEnglish
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