
Timeline
About me
Retail Sales Manager Enterprise
Education

Nacka gymnasium
2012 - 2015Gymnasieexamen barbering/barberTraining as a hairdresser wasn't just about learning techniques; it was a hands-on experience that shaped my love for what I do today. I truly enjoy working with people and exploring the beauty of hair, and that passion continues to drive my work.

Ihm business school
2023 - 2023Hållbarhetsdriven kommunikation b2cSpecialized in sustainability-driven communication strategies that prioritize brand image and customer attraction. Proficient in leveraging sustainability-focused approaches to strengthen market positioning, emphasizing long-term and sustainable development.

Ihm business school
2023 - 2023Innovation och hållbar omställningSpecialized in driving business-critical sustainability innovation and development, adept at strategically and practically implementing sustainable transformations. Proficient in enhancing a company's competitive edge by delivering innovative and profitable sustainability solutions.

Ihm business school
2023 - 2023Marketplace e-commerceCompleted an intensive course in marketplace trading and digital sales, honing expertise in fostering growth through customer-centric strategies. Proficient in digital marketing and sales, specializing specifically in optimizing marketplace commerce.

Sälj & marknadshögskolan
2019 - 2021Internationell säljare & marknadsföringMy education holds an international focus, while my skills in marketing communication, negotiation techniques, and sales planning transcend industry boundaries, proving valuable in both Swedish and international contexts.
Experience

Mcdonald's
Feb 2014 - Jun 2015KassapersonalAs a cashier, I managed order processing and payment handling at McDonald's. This role taught me invaluable skills in stress management, maintaining pace, customer service, and ensuring a positive demeanor, regardless of the situation. Being named 'Employee of the Month' in October 2014 was a recognition of my commitment to these responsibilities.

Panini internazionale
Apr 2016 - Aug 2016Butiksäljare/köksbiträde k25During my tenure at Panini, I held dual roles as a store assistant and kitchen support. As a store assistant, I facilitated various retail responsibilities, including customer service, inventory management, and maintaining a welcoming environment for patrons. In the kitchen, I supported food preparation, ensuring a seamless operation by assisting chefs and maintaining the kitchen's cleanliness and organization. This experience honed my multitasking abilities and reinforced my dedication to delivering exceptional service across different aspects of the business. Show less

Maxi ica stormarknad nacka
May 2016 - Apr 2020Butikssäljare deli & köttI've excelled as an Acting Sales Manager overseeing operations in the manual deli and manual meat departments. My achievements were marked by customer recognition and the honor of winning the esteemed "KUBEN" award in 2018, competing against 250 dedicated employees. Concurrently, our store earned the prestigious title of "Store of the Year 2018" at the Grocery Retail Gala, reflecting our team's commitment to excellence and outstanding service.These experiences honed my skills in leadership, sales management, and fostering a customer-centric approach, further reinforcing my dedication to delivering exceptional results within a team environment. Show less

Vapiano sweden
Jun 2016 - Dec 2016ServizioI managed cash operations, efficiently handled orders, and consistently upheld a high standard of customer service, ensuring a quality experience for every customer interaction. My role extended beyond regular duties as I actively engaged in upselling initiatives, culminating in a significant achievement: breaking the "Annual Upselling Record" in October. This success not only highlighted my sales proficiency but also demonstrated my commitment to driving additional value for our customers and the business. Show less

Hairtalk extensions sverige
Apr 2020 - Sept 2021Managed diverse brands within the hair industry, including Hairtalk Extensions, HFM, Lanai, and Pravana. I oversaw content creation and marketing strategies across multiple channels. This involved curating engaging newsletters, writing informative articles, developing impactful social media content, conceptualizing and executing successful campaigns, and crafting persuasive copy. Collaborated closely with cross-functional teams to ensure brand alignment and consistency in messaging across all platforms. Show less As a Sales & Marketing Intern at Hairtalk, I contributed actively to both sales and marketing initiatives. My responsibilities encompassed supporting the sales team by analyzing market trends and assisting in client communications. Additionally, I played a pivotal role in marketing efforts, collaborating on social media content creation, drafting promotional materials, and contributing to the development of marketing strategies. This role broadened my understanding of sales and marketing dynamics within the hair industry and enhanced my skills in client relations and creative content development. Furthermore, this internship paved the way for a subsequent employment opportunity within the company. My contributions during the internship were recognized, leading to a continued role that allowed me to further expand my skills and contribute actively to Hairtalk's sales and marketing endeavors. Show less
Marknadsföringsassistent
Sept 2020 - Sept 2021Intern Sales & Marketing
Apr 2020 - Sept 2020

Bhbd_official
Jul 2021 - Sept 2023Business development managerDuring my tenure, I've successfully undertaken roles encompassing product development, marketing, business development, and customer management for the BHBD brand.I demonstrated my ability to work within corporate development by actively engaging in the product and innovation processes, particularly focusing on exclusive wig designs. My thinking and technical prowess contributed to the creation of new products and enhancements to existing ones. My meticulous approach and understanding of market trends proved invaluable in identifying and implementing improvements that catered to customer needs.In customer management, I showcased an exceptional knack for fostering and maintaining positive client relationships in both B2B and B2C realms. Handling inquiries and feedback professionally and efficiently ensured high customer satisfaction. My attentiveness and ability to comprehend and meet customer needs made me a dependable ambassador for the company.Throughout my tenure, I exhibited strong work ethics, initiative, and the capacity to work both independently and collaboratively within a team. Show less

Wolt
Feb 2024 - nowIn my role at Wolt, I am entrusted with the strategic mission of enhancing our platform's offerings and expanding our reach by cultivating robust relationships with SMBs. This position plays a pivotal role in propelling revenue growth and broadening Wolt's customer base across the region.
Retail Sales Manager Enterprise
Jan 2025 - nowRetail Sales Manager SMB
Feb 2024 - Jan 2025
Licenses & Certifications
- View certificate

Kursintyg utfärdat till celine nyström av ihm business school. ett säkrat true original document.
Ihm business schoolJan 2024 - View certificate

Kursintyg utfärdat till celine nyström av ihm business school. ett säkrat true original document.
Ihm business schoolJan 2024 - View certificate

Kursintyg utfärdat till celine nyström av ihm business school. ett säkrat true original document.
Ihm business schoolJan 2024
Honors & Awards
- Awarded to Celine NyströmKUBEN 2018 Ica Maxi Nacka dez. de 2018 Amongst a team of 250 individuals at Maxi Nacka, I was incredibly proud to be selected as the recipient of the prestigious KUBEN award. This accolade symbolizes values that resonate deeply with me:Kundbemötande-Customer Focus: Prioritizing the needs and satisfaction of our customers has always been at the core of my approach. Utstrålning-Radiance: I strive to bring positivity and enthusiasm to my role, fostering a vibrant atmosphere for both customers and colleagues… Exibir mais Amongst a team of 250 individuals at Maxi Nacka, I was incredibly proud to be selected as the recipient of the prestigious KUBEN award. This accolade symbolizes values that resonate deeply with me:Kundbemötande-Customer Focus: Prioritizing the needs and satisfaction of our customers has always been at the core of my approach. Utstrålning-Radiance: I strive to bring positivity and enthusiasm to my role, fostering a vibrant atmosphere for both customers and colleagues. Bemötande-Interaction: Engaging with others in a respectful and meaningful manner has been a cornerstone of my work, creating lasting connections. Engagemang-Commitment: I am dedicated to the success of the team and the goals we aim to achieve, consistently investing my energy and efforts. Nogrannhet-Precision: Attention to detail and accuracy in tasks have been instrumental in maintaining high standards.To be acknowledged for embodying these qualities within such a dynamic and dedicated team was both humbling and incredibly motivating. It reinforced my commitment to upholding these values in every aspect of my work. Exibir menos
- Awarded to Celine NyströmÅrsrekord i Merförsäljning Vapiano Gamla Stan out. de 2015 October 2016 marked a significant achievement for me at Vapiano—I set a new Annual Sales Record for upselling. This success reflects my dedication and determination to deliver exceptional results. It was a proud moment that fueled my drive to consistently aim for excellence in my work
- Awarded to Celine NyströmMånadens Medarbetare McDonald's Norrmalmstorg out. de 2014 I was recognized as the 'Employee of the Month' at McDonald's for my dedication and commitment to the workplace. I worked primarily in the cashier role, also contributing by training new personnel. Being acknowledged for my engagement and contributions to the team was an honor.
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