
Timeline
About me
Commercial Quality Manager SA and SADC at Reckitt | Certified Lead Auditor
Education

University of kwazulu-natal
2006 - 2010Bachelor of science (b.sc.) microbiology , biochemistry
University of kwazulu-natal
2011 - 2012Bachelor of science honors biochemistry1. Bachelor of Science Majoring in Biochemistry and Microbiology.2. Bachelor of Science (Honours) in Biochemistry
Experience

University of kwazulu-natal
Jan 2011 - Dec 2011Biochemistry tutor and demonstratorPart of a laboratory technical team employed to instruct and advise undergraduate students on numerous protocols and how to go about performing experiments and interpreting results. As well as assessing practical reports of students. Preparing samples and chemicals. Setting up and calibrating laboratory equipment and instruments

South african national biodiversity institute
May 2012 - Jul 2012Systematics researcherPart of a team which were particularly focused on systematics research as well as the classification of species, (mainly plant), into appropriate taxonomic groups. Other duties involved the maintenance of the KZN herbarium specimens; as well as the collection and processing of newer specimens. Microbial analysis of plant specimens were carried out by myself to determine the infectious threats to these plants and to ensure specimens were safe for use as herbarium records. A large part of my duties was the encoding and digitization of specimens into a specialized data-base known as PRECIS (Pretoria National Herbarium Computerized Information system). Show less

Rb
Jul 2012 - Feb 2015• To manage and maintain current Quality Management Systems (QMS) and documentation in conjunction with two document controllers.• Implementation manager and Super User for Trackwise Deviations and Change control Management Systems.• Continual improvement of the Quality Management System including monitoring and measuring its effectiveness.• To ensure product and material (raw or pack) which do not meet specification are identified and controlled (quarantine, rejected etc.) and that any subsequent actions taken, including concessions are acceptable. To also ensure that if non-conforming product is corrected or reworked, that it is subjected to re-verification to demonstrate conformity. • Performing Product Audits, both in plant and co-packed to ensure that products are produced to specification and checked to quality control procedures defined by Local- and Global Quality Assurance.• To conduct store checks throughout the country, ensuring the on-shelf quality of Reckitt Benckiser products.• Review and trending of defects and compilation of monthly reports for deviations and non-conformances.• To implement training matrixes and provide training on SOPs, ensuring training records are kept and competencies assessed.• To support the Internal, Supplier and Third Party audit programmes, through the compilation and monitoring of audit schedules.• To conduct internal self-inspections as well external audits at third party contractors and suppliers (as part of supplier qualification activities) followed by the management of all non-conformances to ensure effective CAPA (Corrective and Preventive) actions are implemented in all areas.• To assist in the hosting of external audits/ auditors – SABS, NRCS, MCC, RB Global Auditors, and to maintain certification of standards such as ISO9001, SANS 296, SANS 1841 and E- Mark.• Budget management. Requesting of budget and creating requisitions, raising P.Os and reconciliation of invoices. Show less • Conducting stability, performance and home use testing. • Executing laboratory and industrial trials for new and existing products as well as for technology transfer trials at co-packers and upscale trials in-house. To also oversee and assess initial commercial production runs.• Reworking or improving formulations based on GIG (Global Ingredients Guidelines) or as proposed by Global Category teams.• Monosourcing Projects – Which involve the sourcing and approval of raw materials from alternate suppliers as a contingency plan or based on GIG, therefore liaising frequently with suppliers. R&D requirements were to test material compatibility and stability with current formulations.• Working on new products as proposed by Marketing and signing off on artwork. • Qualifying co-packers by auditing equipment and processes. Developing business continuity plans- working closely with Supply Excellence. • Developing ideas and methods to reduce COGS by altering the formulation or packing components used (Squeeze projects). Also assist in generating ideas to reduce conversion costs.• Generating and updating documents on technical documentation systems (TDS) which forms the database for all raw material specifications, formulations (BOMS and MOMS), MSDS, PSDS and Packaging documents.• Aligning with Category development teams on new projects and providing support to other functions of the business such as Quality, Procurement, Marketing, Supply Excellence and Production. • Was involved in claims generation substantiation for products.• Developing demos for in-store promotions and TVCs.• Worked mostly on personal care products such as bar soaps, hand wash and shower gels which hold a large percentage of market share and bring in the highest net revenue to the company. Show less
QA Auditor/ Coordinator
Jul 2013 - Feb 2015Product Research and Development (R & D) Management Trainee
Jul 2012 - Jul 2013

Adcock ingram
Mar 2015 - Aug 2017Quality assurance supervisor (r&d)• Management and maintenance of the Quality Management System in-line with the MCC, ICH and WHO Pre-Qualification guidelines and requirements.• Responsible for the site Documentation system, ensuring control, update and approval of all documents, i.e. Site Master Files and Manuals, SOPs, Logs, Registers, QMS documents, Protocols, and reports.• Development, control and issue of Batch Manufacturing and Packaging documents.• Conducting Root Cause Analysis and applying Quality Risk Management principles during Manufacture, Audits, OOS, Deviations and Product Development, as well as the implementation and approval of all CAPA.• Scheduling and conducting self-inspections and walk abouts for the site as part of continuous improvement activities while maintaining GMP, GLP and Good Documentation practices.• Preparing QMS Reviews and hosting Management review meetings.• Coordinating Product Post Importation activities from sample receipt to analytical testing and authorization of reports for release by pharmacist.• Development and compilation of Process Validation protocols and reports.• Coordinating and conducting Process Validation activities and trials while ensuring cGMP are adhered to.• Compilation of VMP, Equipment validation protocols and reports including URS, IQ, OQ, PQ.• Conducting Equipment/ System validation according to proposed protocols.• Development and compilation of Product Development Reports as part of the Pharmaceutical product dossier for submission to regulatory bodies. • Conducting scale up pilot trials in association with the Formulations Development team and coordinating post-trial activities such as Stability, PET and Analytical testing of pilot batches.• Managing the transfer of new formulations from sending unit (SU) to receiving unit (RU) during Technology Transfer activities and trials.• Initiation and tracking stability study samples. Also involved in the operation, maintenance and qualification of stability chambers on site. Show less

Acino
Sept 2017 - Jun 2018Qa internal/ external auditor• Management of Outsourced activities relating to 3rd party suppliers, contract manufacturers, packers, laboratories, distributors and freight-forwarders.• Participate as applicable in the development of Internal Supplier Quality processes to ensure compliance to Litha Healthcare’s Quality Management System.• Ensure the preparation of the annual audit schedule using risk-based approaches.• Execute GxP audits as per annual audit plan as well as adhoc audits as per business needs.• Review and approve appropriate Corrective and Preventive Action (CAPA) plans with suppliers and follow up of agreed CAPA’s within stipulated timelines.• Ensure all audit related documentation is communicated timeously.• Maintain supplier profiles in the relevant data system and ensure that all data associated with the supplier is kept current and up to date.• Coordinate and negotiate Technical Quality Agreements (TQAs) with suppliers.• Perform GxP internal audits within Litha Operating companies/sites.• Provide relevant support to the company’s applicants and entities during regulatory, corporate QA and principal inspections.• Routinely interface with relevant Business Units and maintain ongoing two-way communication regarding supplier audit assessments and ongoing monitoring.• Provide required information for monthly KPI reporting to Head of QA.Provide information required for Quarterly Review Board meetings. Show less

Reckitt
Jul 2018 - now• Responsible and accountable for all aspects of the Chemistry and Packaging Laboratories including quality, cost, delivery, safety and people. • Manage the planning/ scheduling of raw/ packaging material sampling and analysis as well as ensuring timely release of materials for production.• Effectively lead the Finished Product team to ensure that service level agreements with other departments are met. This includes the management of resources to achieve target service levels.• Ensuring compliance to the relevant SOP’s and GMP’s as well as monitoring and recording of key performance indicators (KPI’s) for quality, safety, OOS and any non-conformances.• To effectively plan, organize, lead and control the activities of the Chemistry and Packaging laboratories and to ensure that Health and Safety, Quality, financial and environmental standards are achieved as per Global RB requirements and local regulatory standards and legislation.• To provide technical service to problems arising in the manufacturing plant and laboratories.• To continuously review business systems, methods, and procedures to ensure effective and cost-efficient administration of the QC department.• Assist with investigation of customer complaints and compile reports thereafter.• Review and approval of proposed changes tracked through the Change Control process.• Assist QC analysts with Out of specification/out of trend investigations as well as incident investigations, by ensuring investigations are closed out within time frame and proper remedial action or CAPA have been implemented.• Drive continuous improvement by developing improved analytical test methods which utilize new technology or methodology improvements to improve the throughput speed or reliability of the methods.• Identification and implementation/ recommendation of actions for continuous improvement projects related to the QC laboratory and manufacturing lines. Show less
Commercial Quality Manager SA and SADC
Feb 2024 - nowCommercial Quality Manager SA
Feb 2021 - Feb 2024Quality Assurance Compliance Manager
Apr 2020 - Feb 2021Quality Control Manager
Jul 2018 - Apr 2020
Licenses & Certifications

Iso 13485:2016 cqi and irca certified lead auditor
BsiApr 2024
Iso 9001:2015 internal auditor
SgsApr 2021
Iso9001:2008 implementation and evaluation
South african bureau of standards
Languages
- enEnglish
- afAfrikaans
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