Experience

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  Smithsonian international center

  Jan 1997 - Jan 1998

  Temporary receptionist

  LANGUAGES, SYSTEMS, AND APPLICATIONSMicrosoft SQL Server, SQL Reporting Services, Avectra netFORUM, netFORUM Toolkit, SQL, Active Directory, Word, Excel, Access, PowerPoint, Dreamweaver, Fireworks

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  Chlorine institute

  Jan 1998 - Jan 2000

  Created advanced reports, queries, and forms using Access.Managed and verified accuracy of member database.Society for

  • Executive Assistant/Database Manager

    Jan 1999 - Jan 2000

  • Executive Assistant

    Jan 1998 - Jan 1999
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  National association of county & city health officials

  Jan 2000 - Jan 2010

  Senior database specialist ii
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  Naccho

  Sept 2000 - Mar 2009

  • Senior Database Specialist I

    Jul 2004 - Mar 2009

  • Database Associate

    Sept 2000 - Jul 2004
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  National association of county and city health officials (naccho)

  Mar 2009 - Feb 2011

  Senior database specialist ii

  Managed $700,000 AMS-implementation budget and annual $160,000 database-development budget.Project and Program management, Managed volunteer programSupervised four IT staff and multiple vendors to support IT and database initiatives.Wrote grant proposals and produced quarterly progress reports for federal government.Analyzed, produced, and displayed membership and IT data for presentation to company leadership.Implemented enterprise AMS (netFORUM) in 10 months from requirements gathering to implementation.Implemented a new application and peer evaluation module in AMS, saving $300,000 and 3,000 hours of staff/consulting time over five years.Supported staff and customer use of AMS through project management, facilitation, strategic planning, marketing, and training. Led software customization projects using both waterfall and agile development methods.Developed, refined, and coordinated the enhancement and maintenance of AMS.Analyzed and documented current business rules and processes for quality improvement.Developed RFPs, training materials, project plans, and requirements documentation.Created migration documentation and task/production schedules.Developed and conducted trainings for AMS and legacy database. Served as primary liaison/project manager between staff and AMS development teams.Maintained integrity of AMS; ensured accurate data; and monitored AMS for stability and response capacity.Supervised four database staff and multiple vendors to support IT and database initiatives.Created advanced reports, queries, and forms using Access, netFORUM Toolkit, SQL Server, and SQL Reporting Services.Conceptualized, designed, and created Access databases to meet company goals.Developed AMS internal and external views using development Toolkit, SQL Server, and SQL Reporting Services. Integrated existing custom Access databases, such as listserve tracking database, state association database, and publications database, into AMS to consolidate data. Show less

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  Delcor technology solutions

  Feb 2011 - Sept 2016

  Senior consultant, technology management

  During my tenure at DelCor Technology Solutions:• Served as Interim CIO for four organizations. Managed staff, vendors, and resources to achieve technology goals. Created, implemented, and maintained information technology project portfolio.• Conducted technology assessments in order to identify technology growth opportunities and provide strategic guidance on the improvement of the technology environment. Created staffing and training plans. Created position descriptions and hired IT staff. • Developed data and knowledge management strategies.• Evaluated business processes and identified areas for simplification and improvement. • Conducted system assessments and selections for the following systems: AMS, CRM, FMS, LMS, Accreditation, Certification, Proficiency Testing, Standards, Events, Collaboration, Salesforce, Custom database solutions• Developed reports, RFPs, and solicitation documents.• Presented findings and recommendations to boards of directors and executive staff.• Served as panelist at Abila annual conference.• Served as project manager for selection and implementation projects. Ensured that scope, time, and resources were monitored and managed.• Collected and documented user requirements.• Created testing scripts and facilitated staff testing sessions.• Created documentation including standard operating procedures for systems and software. Show less

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  Practice greenhealth

  Sept 2016 - Dec 2017

  Chief membership officer

  Leading the organization in executing strategies to expand membership, revenue, program scope and effectiveness, sphere of influence and recognition for Practice Greenhealth within the healthcare community. Responsible for membership growth, fulfillment, and retention. Strategic direction and day to day oversight of the full Membership experience. Development and implementation of the PGH business plan. Acting as a member of the Senior Management Team and leading strategic integration and implementation of key organizational objectives. Oversee organizational strategy in areas that directly impact membership including Member Engagement, Membership Sales, Sector Performance, Education and CleanMed. Establish short and long-range goals to achieve organization’s strategic membership objectives. Participate in long-range planning activities; offer improvements in business processes. Oversee and evaluate effectiveness of strategies, such as fee and membership category structures, services, materials, benefits, and policies relating to retention of current members and acquisition of new members, and recommend changes as appropriate to attain goals. Maintain a working knowledge of significant developments and trends in health care and membership associations. Represent the Membership and programs and point of view of the organization to agencies, organizations, and the general public as needed. Show less

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  American gastroenterological association (aga)

  Jan 2018 - now

  Director business and data analysis

  Responsible for the execution of AGA’s data strategy including data analytics and visualizations to help drive data-driven business decisions. Provides system requirements analysis and system specifications to meet the business needs of AGA. Responsible for management of data at AGA including data governance, policy development, and analysis.