
Aysha F
Human Resource Assistant

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About me
Assistant Operations Manager
Education
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Crescent School of Business (CSB)
2021 - 2023Master of Business Administration - MBA Human Resource and Marketing First class with distinction
BSA Crescent Institute of Science and Technology
2018 - 2021Bachelor of Commerce - BCom Business Administration and Management, General First class
Experience

Aashman Foundation
Jul 2020 - Dec 2020Human Resource Assistant- Creating internship drives in college campuses, using online medium to enrol candidates,screening resumes and application forms.- Schedule and confirm interviews with candidates.- Post, update, and remove internship ads from intern boards, careers pages, and socialnetworks.- Prepare HR-related reports as needed (like training budgets by department) and participate inorganizing company events and careers days.

Brillar Consultancy
Sept 2020 - Sept 2020Human Resource Intern- Learning about maintaining employee records and updating databases. - End to end recruitment, selection and HR regarding process.- Preparing HR reports, preparing orientation materials, coordinating paperwork, and assistingwith the orientation programs.

Waffles De Brussels - Restaurant
Dec 2020 - May 2023Assistant Restaurant Manager- Coordinate interview process, conducting appointment, termination and in-serviceprocedures for new employee orientation. - Performance appraisal, promotion, increment and associating matters. Compiling, sorting and generating periodic reports.- Maintain, update employee personal files and attendance status management, assistingowner in gathering market salary information & planning of events.- Assist teams, such as digital marketing, customer service, and engagement, to ensure brandconsistency, social media plan to support company's objectives.- Attending meetings with the owner to discuss new policies and decisions pertaining to covid,organising holiday events with consumer offers.- Preparing delivery and meeting schedules as well as inventory managing. Online delivery,reservations, maintaining contact with visitors.- preparing guest lists and sending emails Show less

Bruhat Logistics | Project Cargo Forwarding
Sept 2023 - now- Handling shipment related activity. Responsible for coordinating with Client and internal Team.- Update client on shipment status on daily basis. Crisis handling in shipment- Completing Operational work and documents required for Air and Sea Imports. Coordinating with vendor and planning shipment as per client requirement- Improved the organization of goods shipments across all modes of transportation, leading to enhanced operational efficiency in the global supply chain- Negotiated favorable terms with carriers, optimized cargo space bookings, and streamlined payment processes, resulting in cost savings and improved logistics- Expertly managing customs clearance procedures, ensuring compliance with regulations and facilitating smooth cross-border operations- Ensuring on-time delivery of shipments and efficiently resolved discrepancies, delayed arrivals, and customs release issues, minimizing disruptions and delays- Showcaseing strong customer service skills through email and phone communication, contributing to high client satisfaction and retention. Show less - Promoted as Assistant Sales Manager.- To generate the leads based on market opportunities in United Arab Emirates (UAE).- Responsible for development of business in various sectors like the ocean, air, and LCL exports/ imports.- To make a relationship with the clients by formal meetings, cold calls, and mail follow-ups.- Developed a strong knowledge of imports and exports in the South India market through training, customer reviews, and feedbacks.- To update and maintain all customer records in terms of revenue, KYC, disputes, and feedbacks in the CRM Software.- Provide and generate sales reports and submit to regional managers. Show less - Increasing revenue & relationships with existing customer base. Generate leads through cold calling, networking and referrals.- Ensuring a high level of customer satisfaction- maintain close contact with all customers– including follow up on concerns or other issues. - Communicating effectively with customers, shippers, and receivers regarding changes in pick-up/delivery and potential service failures.- Communicate customer problems to management plus Quote formal and spot bids.- Exceeding all standards for prospecting calls, presentations, proposals and closes.- Providing documented activity reports of your sales efforts on a daily, weekly and monthly basis.- Execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded.- Negotiating contracts and rate agreements.- Supporting carrier reps with the coordination of transportation freight in a cost-effective manner.- Document issues with orders thoroughly and tracking/tracing shipments when requested. Show less
Assistant Operations Manager
Jun 2024 - nowAssistant Manager - Sales (Dubai)
Feb 2024 - May 2024Sales Executive (Dubai)
Oct 2023 - Jan 2024Management Trainee
Sept 2023 - Sept 2023
Licenses & Certifications

HRM - Discipline in Organisations
Alison
Research Methodology and Data Analysis
Crescent School of Business
Honours Diploma in Computer Applications
CSC Computer Education Pvt Ltd
Soft Skills for Business Negotiations & Marketing Strategies
NPTEL.webp)
Digital and Social Media Marketing
Crescent School of Business (CSB)
Languages
- enEnglish
- hiHindi
- urUrdu
- taTamil
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