Cláudio Souza

Experience

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  ArcelorMittal

  Jan 1988 - Oct 1994

  Maintenance Coordinator

  Responsible for the maintenance in the Barbed Wire Business Unit, which includes wire-drawing machines, galvanizing facility and barbed wire equipment’s.

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  FCA Fiat Chrysler Automobiles

  Apr 1995 - Jun 2015

  In charge of Latin America markets (Mexico, Central America, The Caribbean, Colombia, Venezuela & Ecuador) where FIAT & Alfa Romeo are present with a formal importer dealership network. My managerial perimeter included mainly Sales, After Sales, Sales Planning, Logistics, Business Management, Network Development, Advertising, New Products Launching, Brand Positioning, Price Positioning, Commercial Strategies and Investments etc.My managerial perimeter includes mainly Sales, After Sales, Sales Planning, Logistics, Business Management, Network Development, Advertising, New Products Launching, Brand Positioning, Price Positioning, Commercial Strategies etc. Show less Responsible for FIAT product portfolio definition and set up with the related departments the strategies for each segment in the LATAM region. Main drivers were to ensure time-to-market, market-share, company profitability and generate the proper inputs for investment forecasts for a ten-years business plan.The main responsibilities were to prepare new product briefings, based on market trends, voice of customer, technical linkages etc. in order to guide the process to develop vehicles evolution, to launch new versions, middle-cycle reviews and to adopt new technologies.The main responsibilities were prepare new product briefings, based on market trends, voice of customer, technical linkages etc. in order to guide the process to develop vehicles evolution, to launch new versions, middle-cycle reviews and to adopt new technologies. Show less In 2000 I was nominated as responsible for implementing the “Marketing Research Department” in FIAT, centralizing the entire activities spread in the company to a single structure responsible to ensure the quality standards in the process and the correct data analysis.The main researches under my responsibilities were:• Quality Tracking, for the vehicles sold in the region;• Customer Satisfaction Index (CSI): FIAT network in Brazil;• Customer Profile (New Car Buyer Survey);• Brand Image;• Clinics (Qualitative and Quantitative) for new products evaluation. Show less 02/1998 – 02/2000Responsible for a line-up of products (Palio family middle-cycle review) and being the link between the market and engineering, ensuring the correct time-to-market, target performance, quality and business case profitability.10/1996 – 01/1998Product Development Analyst - ItalyCreating and establishing a transversal marketing and product analysis for FIAT, Alfa Romeo & Lancia models in Europe to support the marketing department in the product portfolio evolution. Show less

  • General Manager - Commercial Operations Latam

    Oct 2014 - Jun 2015

  • Area Manager

    Jan 2007 - Sept 2014

  • Product Portfolio Planning Manager

    Jan 2004 - Dec 2006

  • Marketing Research Manager

    Mar 2000 - Dec 2003

  • Product Development Analyst

    Oct 1996 - Feb 2000

  • After-Sales Analist

    Apr 1995 - Sept 1996
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  Nissan do Brasil

  Jun 2015 - Oct 2022

  In charge of the spare parts logistic operation including procurement, warehousing, invoicing and shipping to Brazilian Dealers and other Nissan operations in LATAM markets. The main responsibilities were parts replenishment with 7 different locations worldwide and 200 local suppliers, inbound and outbound transportation, warehouse operation, inventory count and packaging processes . Responsible for the Export Business implementation in Nissan Brazil and ran the operation afterwards embracing cars and service parts from Brazil to Latin America Countries. I also looked for new export business opportunities for Nissan facilities in Brazil such as plant change, future models, Latin America hub and enhanced After Sales business results.

  • Warehouse Sr. Manager

    Jul 2019 - Oct 2022

  • Export Senior Manager

    Jun 2015 - Jun 2019
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  Módena Transportes - Owner

  Jan 2023 - now

  Business Management